Hotel Neelam and Restaurant - Hotel in Pandoh, Sambal - Mandi, India

A Gem on the Mandi-Manali Highway: Hotel Neelam and Restaurant Introduction: Nestled on the picturesque Mandi-Manali highway, Hotel Neelam and Restaurant proved to be a delightful surprise for our evening dining experience. Despite arriving late, the staff displayed utmost hospitality and generosity, ensuring we had a memorable meal. From the moment we stepped into the restaurant, we were greeted with warmth and enthusiasm, setting the tone for an extraordinary culinary journey. The food presented to us was not only delicious but also reflected the flavors of the region. Our delightful experience here leads me to award Hotel Neelam and Restaurant a well-deserved 5-star rating. Atmosphere: As we entered Hotel Neelam and Restaurant, we were immediately taken aback by the inviting ambiance. The interior was tastefully decorated, creating an atmosphere that was both elegant and comfortable. The soft lighting and the pleasant aroma of spices in the air added to the overall experience, making it an ideal spot for a relaxed evening meal with friends or family. The courteous staff members went above and beyond to accommodate our late arrival, demonstrating their dedication to providing excellent customer service. Service: The staff at Hotel Neelam and Restaurant were exceptional in every way. Despite the late hour, they greeted us with smiles and made us feel welcomed. Their knowledge of the menu was impressive, and they were happy to provide recommendations based on our preferences. The waiting time for our food was minimal. The attentive yet unintrusive service contributed significantly to the overall positive experience. Cuisine: The highlight of our dining experience was undoubtedly the delectable cuisine served at Hotel Neelam and Restaurant. The menu showcased a wide array of dishes, ranging from local Himachali delicacies to popular Indian and Continental options. We decided to explore the regional specialties, and we were not disappointed. The traditional Himachali dishes were bursting with authentic flavors and spices, giving us a true taste of the region. The "Dham," a multi-course meal featuring a variety of lentils, vegetables, and meats, left us thoroughly satisfied. The variety and quality of the food offered at Hotel Neelam and Restaurant certainly made it stand out as a culinary gem on the Mandi-Manali Highway. Hygiene and Cleanliness: Maintaining proper hygiene and cleanliness is paramount, especially for a dining establishment. Hotel Neelam and Restaurant left no room for complaint in this aspect. The dining area and restroom were spotless, We felt reassured by their commitment to ensuring a safe and clean environment for their patrons. Location: The hotel's strategic location on the Mandi-Manali highway made it easily accessible to travelers and locals alike. Its proximity to the picturesque landscape of the region added to its allure, making it an ideal pit stop for tourists exploring the scenic beauty of Himachal Pradesh. Whether one is embarking on a long journey or looking for a memorable meal amid the mountains, Hotel Neelam and Restaurant serves as a perfect choice. Conclusion: Our dining experience at Hotel Neelam and Restaurant was nothing short of exceptional. The warm and generous service, the delightful ambiance, and, most importantly, the mouthwatering cuisine, all contributed to an unforgettable evening. The authenticity of the regional dishes and the finesse with which the international options were prepared showcased the expertise of the chefs. With its strategic location on the Mandi-Manali highway, Hotel Neelam and Restaurant is a culinary gem worth visiting. Whether you're a food enthusiast or a traveler seeking respite during a journey, this place has something special to offer. I wholeheartedly give Hotel Neelam and Restaurant a 5-star rating and recommend it to anyone looking to savor the flavors of Himachal Pradesh in an inviting and delightful setting.

Extremely rude behaviour toward customers by the owner. I was traveling to Delhi from manali by bus and our bus made a halt for dinner. I saw the owner arguing over bill with a customer and threatening him to pay otherwise be ready to face the consequences. This lead to quite a drama. The language used by the owner was full of threats and abusive words(he said that i will make you dance in front of everyone and you will also lick my feet) . That's how they treat their customers. Please avoid this place.

The place for me always during my trip for the food. Fast service, tasty and good quantity. The best part I found was the service that suggests to rethink your orders as food would be too much. Now, that's a point that made my day. We don't waste food, you don't over eat. However, if you are very particular about hygiene, this place may not be your choice as washrooms are not that well maintained. Overall, hygiene also needs improvement. Prices are competitive considering the tourist inflows.

I am visiting here with my office group members and we are happy with their services. Food is also awesome. Their services are also fast

Food is average.service is very quick.overall satisfied.

Pit stop to grab a bite before continuing your journey, there is a river view backside. Food is decent at reasonable rates

Very polite staff & reasonable prices. Very approachable from the road.

Visited here with my college friends and enjoyed thali worth Rs220 . It was tasty . Customization done inside restaurant is good and seating capacity is also high. I rated 4 star only because of their service , as it was much slow , but while waiting, you may take some photographs ....