Hotel Mukut Mani - Hotel in Jatipura - Mathura, India

Worst restaurant staff , they were trying us to teach hotel management degree legit no one was ready to take any responsibility as the food was overall delayed by 45 mins . We faced this problem on 18th Nov and our check in over here was supposed to be on 19th but then no clarification and satisfactory response from management we changed the stay to binani . Also the restaurant manager didn't give a damn to anyone and showed attitude to all the guest as we weren't the only group facing the same it was same for everyone.

Hi Supriya , It's was nice experience on staying your property Everyone is good and co-operative In your hotel mukut mani ... Only the canteen service is slow please review it ..... Will come next time for surely... thanks Tanuja

Excellence stay here ....this is best hotel ever I seen ....staff are so polite... Thanks to reception manager that I get my room before check in time ...room is very comfortable....every interior and design of room and this hotel is feel u extraordinary.....food is so delicious...i recommend to all vaishnavs to stay here ones...I sure u will never search again any hotel in future

Overall experience was excellent. Rooms, service, restaurant, etc. All services were good. Even location is also good by point of view of Jatipura Giriraji mukahrvind dhrshan. Only one problem is the reception staffs somewhat less experienced and hastey. Other than that the restaurant and housekeeping staff was very good.

This is hard to believe how we were welcomed at this place by SUPRIYA,front office staff.She is not polite at all on contrary she is very rude, and replied our query very unpleasently.(All the time she was on phone calls)She told our tariff keeps on changing but today being weekends is Rs 4000.00 . I asked how much it is during the weekdays and she shouted on us by saying you leave hotel we don't have room.

Services and staff in the restaurant and not customer friendly. It is not worth even a single star. No management, rude staff, lack of food supply. Hygiene in the room is not maintained. Intercom doesn't work. This hotel is nothing but a lodge.

We had organised a family function at the hotel for 120 people. I would say this is the best hotel to organise such events. They provide excellent hospitality. Rooms were very clean, food quality was very good. All the people in the hotel were polite and helpful. I have never thought of getting such an excellent hotel at religious place. Overall it was awesome experience.

Excellent and Courteous Staff. Very good property with nice facilities in Jatipura. Very near to Mukharvind Temple Very polite and courteous staff quickly to help our old family members