Hotel Marc Royal, Agra - Hotel in Agra - Agra, India

I never had such a bad experience in any place. The staff is so careless. They don't even listen to customers for any service. I just came through these comments of unsatisfied customers which is so true. They don't provide tea/coffee , reception call is never attended, nobody comes to clean up rooms. No food variety available in restaurant. Nobody on reception/call to take the order for food if you decide to have that 2-3 items available. The taps leak, the in room tea/coffee sachets are just 1-2 and don't get refilled coz again nobody attends the call. I don't know how this hotel has good rating. It should be the least rated. I don't suggest anyone to go here. People get one vacation to visit such places , these worst service hotel make those beautiful memories as bad as it can.

Worst property I have ever stayed in. Highlighting few negative points: 1. Geyser not working 2. No food options,they just have 1 or 2 options to chose from 3. In house parking is reserved for owner and guests have to park on the road 4. No mosquito repellent available 5. Staff never attend calls,you always have to walk upto reception for everything. Please don't visit this property at all

I recently had the opportunity to stay at this hotel and overall, it was a pleasant experience. The staff was friendly and accommodating, always ready to assist with any requests or questions. The room was clean and comfortable, with all the necessary amenities for a comfortable stay. The location of the hotel was convenient, with easy access to nearby attractions and public transportation. However, there were a few minor issues that could be improved upon. The Wi-Fi signal in the room was a bit weak, which made it difficult to work or stream videos at times. Additionally, the breakfast buffet lacked variety and could benefit from more options. Despite these minor drawbacks, I would still recommend this hotel for its friendly staff, comfortable rooms, and convenient location.

Though rooms are new but remains Noisy till mid night as their staff washes dishes at back side of rooms where window opens. Staff is not responsive in intercom. Cleanliness should be improved.

Marriage home was very good Staff and service was best Night management was one call away Good owner of the property Must recommend

Best place to stay, best service & Rooms are very neat and clean. Everything is very well & good.

Nice and clean room and top- notch customer service have nice pool for childer and adult to have pool party

Very bad service and very bad behaviour by hotel owner Mangal singh he is very disappointed me very bad staff behaviour very bad food and rooms are very bad and dirty I would never recommend them to anyone. Very bad hotel in agra