Hotel Mahi's Gateway - Hotel in Coimbatore - Coimbatore, India

Booked hotel through Makemytrip and was denied check in despite paying and having voucher. Sub-standard hotel and worst customer service, made to suffer in midnight to find another hotel. Please dont book through Makemytrip which nether has any control on these sub standard hotels. They did not call to check if I was going, both hotel and Makemytrip, they would eaten my money if I have not raised complaint, unethical partnership, will advise friends n colleagues not even to think of booking this sub standard hotel. After seeing bad reviews in recent past, convinced that it was good not stayed here, seeing other reviews also on Makemytrip trip's unholy alliance on not getting rooms even if booked, worst is no refund also then why Makemytrip still continues to take bookings for this hotel no clue, may be unclaimed guest booking money is shared by both to boost their revenues, great idea

Towels are dirty, that was a big put off. Rooms are clean and well.maintained however, cracked marble on table tops were a putoff again...it's not that bad as it may sound in this review, but they cN definitely make it better. Breakfast doesn't have any no onion no garlic options at all. I stayed there for 4 days and all four days staffs kept watching me going hungry but did not try doing anything. Staffs are good otherwise, very polite and cordial too

Excellent hotel with cleanest rooms and mind boggling non-veg restaurant, Call the hotel directly for a decent discount. the bar is outstanding . Hotel has excellent car parking and for a makeshift visit towards Kerala avoiding the rush in Coimbatore city , This hotel can be decent choice. May be price can be reduced further for the room price.

Not worth for what we pay, No proper maintenance made in rooms , the paint was peeling due to water leakage in the wall not for one room we took 4 rooms all the rooms are in same conditions. Cockroach problem also there in the room. Be true to the customer what you're charging for the rooms. It's better to stay 1500 Rs nearby rooms, it will be good when comparing to this hotel.

I won't prefer this hotel for any kind of people like family , business , travel or solo . I directly checked in the hotel around 7am and the reception perosn asked me do you need GST bill or without . Finally he gave for 2800 per day . After I checked in the room AC doesn't work properly . I called and informed them . First one came and checked . After that also it's not working . So after 1 hour another perosn came and sorted . So it's almost 10.30 when issues sorted .. I'm not able to take rest also . I got ready and went for my work .I came back in the night and I informed to the receptionist tomorrow morning after breakfast I will do check out . He also said ok for that . Breakfast timing is 8am to 10am . So next morning I had my breakfast and did my checkout around 8.45 am . The receptionist said 2nd day count also started and you have to pay for that . We had an argument. I asked yesterday itself I told u clearly and you also said ok . But now your asking for extra one day . He said "yesterday while you informed I was busy with other customers, so only I said ok " .. I denied to pay . Because for that behaviour my entire day got upset and worst . More then this all the room was not neat . Don't book by seeing the images in Google or online platforms. AC won't work properly . Bed covers not very old . Toilet was not clean and all the fitting are in half breaking condition. U won't get proper water in shower . And by seeing the bucket you won't feel to take bath .for this 3k u can get more comfortable stay around this place . So I won't recommend this hotel for anyone.

SERVICE IS VERY VERY BAD. EXCEPT BREAKFAST FOOD FACILITIES ARE NOT AVAILABLE. THERE IS NO SENSE ABOUT TALKING WITH CUSTOMER INCLUDING MANGER & OWNER. RECEPTION TEAM LOOKS LIKE UNDER TREMENDOUS PRESSURE. NO WELCOME WHEN NEW GUEST IS ENTERING.

Great experience at the start ...and rates 5 stars downgrading to 4.. Cockroaches in rooms pushed the 5star to 4 .. Great breakfast though

The hotel has decent rooms and quite comparable with 5 star hotels. Room service is very prompt. Stayed here for four days. The buffet break fast spread is good, had both Indian and western cuisine. Had a good and comfortable stay. Well mannered staff.