Hotel Maharani Pala - Hotel in Pala - Kottayam, India

Very bad response from the hotel side when we informed about the lost on our helmet on 1st November 2023 night 10pm we kept our scooter in the parking morning when we came to take our scooter our helmet was missing when informed they just ignored saying that we didn't see ur helmet. About the room we took a non AC room it's just ok an average type curtain rods falls down when we move the curtains

Tried Chicken Biriyani served in a clay pot, but that was quite too hot, and taste wasn't any good as expected from the Maharani brand. Staffs are polite, but would recommend a bit of refining for Maharani standards. Wash area had water dripping below the basin and it falls on your footwear. Washroom is well built, but not perfectly maintained. Be a bit careful while taking your 4 wheeler back to road from the parking as there is chance to hit the stairs of the adjascent building.

I asked the staff to turn on Ac and they didn't, they turn on the fan instead. Poor service and the food were not that good. The management should teach the staff to respect every customer, for that the management should need to learn good customer service. Not gonna visit again. I'm talking about the restaurant area. Thank you

Very poor service. Customers are threatened by staff and behaving like gundass. Two days we had spent but basic aminety hot water not provided by Hotel management. Staffs were behaving rudely

Remembering of the tasty meals, especially fish curry, and good service we had some years ago at Hotel Maharani Restaurant, Pala we went there yesterday (29th June) by around 1pm for meals. We found the restaurant is less occupied during the peak lunch hours this time, in contrast to our earlier visits years back. The service we received yesterday possibly testified the reason for less people there now. The food as well as service was quite poor and unsatisfactory. Rice was overcooked. The small curry bowls, even sambaar and morukari, were just quarter filled only. We had to wait long after calling the waiter for some more sambaar and morukari. Morukari was not brought at all. We had to call the waiter for getting some rice second time. Waiter never came to the table on his own. We were disappointed of this situation we faced there. We paid 480 rupees for 3 people and got out of the restaurant. So, the visit to Pala this time was left with bad memories of Maharani Restaurant.

Had handi chicken biryani for lunch. It was okay. Nothing great. The "handi" part is just a gimmick. Biryani was just the normal type. Ambience is good. Location is great. Parking was a problem.

Food was just average , but the location is very convenient. Had tum tied the pot chicken biriyani. Wouldn't recommend

Excellent parking space and good food. Non vegetarian food is good Restaurants should stop putting chunks & lots of cabbage in Vegetables fried rice. Vegetarian options are not so great, just fine. Overall, the restaurant is good for dining & value for money for non vegetarian food.