Hotel Legacy - Hotel in Prayagraj - Prayagraj, India

If you coming for an exam and booking this hotel for your stay then you are going to be hugely disappointed. (Don't book if you're a all ladies group, no safety at all) They take advantage of your situation and overbook their rooms. They ask you to move to their different property. I had originally booked Cosmo inn but according to said hotel's receptionist Ms Diksha Singh (extremely dumb lady couldn't give a convincing excuse regarding the room unavailablity) the owner Ashish has 3 hotels and they move their guests in between these hotels when they don't have rooms in any of them because of overbooking/offline booking. As far as I could gather these Hotels are Cosmo Inn, Hotel Legacy (where we were given room at) and Elite Inn (exactly infront of second one). Read reviews and see guest pictures of these mentioned hotels you would get what I am saying. Hotel legacy has such bad reviews online that they are now tricking people by using Cosmo inn for bookings online and shifting guests to this shady hotel later to even get bookings. Now coming to my stay at Hotel Legacy (they allotted a room in this one) room no 209. One hell of a room I must say. Extremely dirty. Walls had stains everywhere. One of the light wasn't working. TV was not working. Room had no AC remote. AC was leaking water and person could slip unknowingly. Bathroom door had no knob. No doormat outside bathroom. Toilet was dirty and had no seat on it. No working exhaust fan was there. Room was extremely congested and smelly. Single towel provided was like a rag cloth. The receiptionist ( there were two people but we dealt with mostly one) extremely cunning person. I am 65+ years old having worked as professor to this age group for 30 years and still have not personally met such a person in such young age this cunning. Don't trust what they say at the reception and take receipt of every cash transaction there. (Reciept should have clear name GST details address and signature of the person.) This person mentioned at reception changes his words like a chameleon would with his colors. (I would not word my experience with him any further for my extended 6 hour stay with them after the exam because it was my personal bad judgement of people) He wouldn't even let us sit at reception area after paying the extra 1k. Extremely bad experience with hotels in such religious and spirituality rich city of Prayagraj. We booked through go-ib-bo all prepaid and still was overcharged by 1k. All girls groups please do through research before booking hotels in this city.

It's so good room are very hygiene Location is good receptionist are very polite

My booking was cancelled and they shifted me to a hotel in front of this one. where in room there was no ac. Staff behavior is good but they don't care about pre-booking and they shift room to another hotel when you reach there

Room and Banquet located in the heart of the city, service and food quality is great. Manager Vicky manage function in a very humble and polite manner. I strongly recommend this hotel for family functions.

Nightmare Hotel!!! It's unfortunate to have to share a bad experience about my friend's stay at the Legacy hotel in Allahabad. I had recommended this hotel to a friend, but he had a terrible experience due to the unprofessional and uncooperative staff. Despite multiple requests for room cleaning and water bottle, the staff were argumentative and unhelpful. The receptionist Ms. Pinky who don't know how to talk to their guest is the one who is attending guest....Strange!! Manner less lady! Feel like slapping her on her face!! She has zero professionalism just like her zero brain. The staff even questioned my friend's decision to book through OYO rather than directly with the hotel. The hotel's hygiene and cleanliness standards were also lacking, which is especially concerning. The hotel was charging INR 2000 per night, while OYO was offering the same room for only INR 1000. This is a significant price difference for a hotel that fails to provide even the most basic levels of service and professionalism. Also, if you will order anything, for every single order they will charge you at the same moment. If you would request them to take the balance at the time of checkout they will argu with you. If you're planning to stay, I would say a big NO for choosing the Legacy hotel. The picture available in the google are also misleading. It will make you realize in person like hi-fi shop with ZERO inventory. Don't make the mistake which my friend did, and save yourself with the nightmare experience.

AC was not working, Geyser also not working as well NO Wifi & TV was working over there.,

Situated In Poss Area Of Allahabad Comfortable For Local Unmarried Couples

This hotel has OYO town house. I booked it from OYO on 16th Oct. Per day charge was 1300/-. For early check in kindly speak to hotel front desk for charges details. I was charged one day full charge for check in at 3 am at night. Hotel room feedback - I stayed in room 105. - Rooms look neat and clean in OYO photos but in reality they don't. - Sofa was torn and was looking dirty. - Walls were not looking clean. - Ceiling fan was not working. - Ac remote was not working properly. - Washroom had no hand wash liquid and no toilet soaps. - I informed house keeping staff still no one came to fill hand wash liquid till my check out. - Wash room geyser was not connected. - This room doesn't have windows. And if Power goes off you have to be in full dark. - No power back up. During my stay there were frequent power cuts. House keeping feedback- - Have to call 2 times for getting water in Location feedback- It's located near to Patrika Chauraha near Drishti IAS. Within 2 kms from Prayagraj Junction.