Hotel Krishna Palace - Hotel in Ambernath - Thane, India

Beautiful hotel. Food quality excellent. Staff on reception name Roshni was very helpful, polite & Professional. I am a Canadian Citizen and I enjoyed my stay in this hotel. Highly recommended.

Worst day of my life, I chose wrong place, Food Taste & service is very pathetic. They took almost a hour to serve a water bottle at Room. Room not cleaned, AC is not working properly. I never recommend to anyone.. Please don't go.

It was a terrible experience both the times we visited. The room that was provided to us was having non- functional AC. Upon raising the same to staff, we were said that the rooms are full so we can't do anything as of now. "Wait for 15 mins, it will work" this was said to us for 3 hours almost. Then we were made to switch room and the other room was not up to the mark. The walls had cracks, the room was not properly cleaned and was no good in comparison to the previous room which had only AC problem.

I visited this Hotel twice both by pre booking, First time I requested for early check in @12PM, reception informed room is not available at the moment, as their check in timing is at 1PM, check in was delayed by 2 hours and I got the room @ 3PM. I thought to let it go as it might be a 1 time case. Second time again the check in was delayed and this time I didn't requested for early check in, I reached hotel @ 1PM and stil they do not have any room available as I have pre booked I have wait. It's pathetic.

We had our 2nd buffet here today and we are again disappointed due to cold food. Last time also we had complained abt it but our feedback doesnt seem to be taken seriously. When I complained about the cold food, the manager said no one else is complaining. I am shocked with their response, he even managed to lie again when he checked the noodles and said air its hot. I again tried the noodles and again its cold. This is pure poor managment. We like this place because it serves safe food and place is neat and clean. But they need to improve a lot on customer experience.

the check in was smooth took less than 3 minutes to check us in. we got a room on third floor and the view from the window is sealed.. some white sheet is outside window so you cant see anything at all.. complimentary water bottles and tea,coffee n sugar sachets were provided to us in the room. their intercom isnt working so u need to call the reception or the in house restauant by your phone. Tv and room lights were working smoothly rooms are a little teary but clean n good.. however in the end we saw a lil cockroach near bathroom. beds are super comfy.. and this hotel has centralized ac which was pretty good.. temperature was managed pretty well. we wanted to order from their inhouse restaurant but they open after 7pm n closes around 10:15pm so we couldnt try their food. outside food is allowed which is again a big plus point. and reception n also other room service guys were pretty decent and smooth.. so we had a stay without any trouble at all.. everything went smooth. even check out was very smooth.

It is a great place to stay when in Ambernath, located right on the pipeline road. Rooms are fabulous and food and drinks are super cool. Running hot water and prompt service are a great plus! Great going to the team there!

I recently had the pleasure of staying at Hotel Krishna Palace in Ambernath and wanted to share my experience with fellow travelers. Overall, I found this budget-friendly hotel to be a great option for those seeking comfortable and economical accommodation. The hotel is well maintained, and despite the heavy rains outside, I was pleased to find the room's air conditioning working moderately well. The cost-effective room accommodation provided a cozy ambiance, making it suitable for a good night's sleep after a day of exploration. The room amenities were decent, though I must mention that initially, only one towel and a single glass were provided for water. However, upon requesting more, the staff promptly fulfilled my requirements. The mattress was comfortable, ensuring a restful night, and the presence of a working desk with a chair was an added convenience. One highlight of the room was the lounge sofa placed by the window sill, offering a relaxing spot to unwind and enjoy the view. The bathroom was of average size but was clean and provided 24-hour hot and cold water supply, which was much appreciated. For the price of INR 1675/- per night, the television provided was satisfactory. Considering the budget-friendly nature of the hotel, the TV served its purpose well. Though the overall experience was positive, I did find the in-room dining menu to be slightly on the higher side. I've attached the menu as an image for reference. While the food was decent, those on a strict budget might want to explore other dining options in the area. In conclusion, Hotel Krishna Palace in Ambernath offers a cost-effective and well-maintained accommodation option for budget-conscious travelers. The room amenities, including a working desk, comfortable mattress, and lounge sofa, added to the pleasant stay experience. Despite some minor areas for improvement, such as the initial towel and glass issue and the in-room dining prices, I had a good overall experience at this hotel. I hope this review helps others in making an informed decision when choosing a budget-friendly stay in Ambernath. Happy travels!