Hotel Karl Residency - Hotel in Mumbai - Mumbai Suburban, India

Good hotel and nice ambience, stayed there for 3 nights. Customer service was satisfactory and food was good and tasty. Rooms were clean and in person service was easily accessible. I would recommend it to anyone with a moderate budget .

very nice and clean room. i came here 2 times. now they started their own dining. the breakfast spread is absolutely amazing and delicious. all peoples are very polite and helpful.

The location is nice and peaceful. Hotel looks grand from the outside and from inside there are some works going on during the time of our visit. Outside food is not allowed in the hotel but in the hotel itself we have a restaurant and food provided is good, tasty and affordable. Free parking is available

Its a decent budget hotel, the staff are accommodating and polite. The room size is considerably big when compared to other hotels of the area in the same price. But the hotel needs to maintain their standards in cleaning. The room provided to me was in terrible condition (in terms of cleanliness), the fans had so much dust on it that when you turn it on it falls on the bed. The bedside tables were dirty and the towels had some smell which didn't make it appear to be fresh and clean. The washbasin had a leaking pipe. Although after pointing out these things, my room got changed and the new room was better than this but not something that i would expect out of the hotel room.

I recently stayed at Hotel Karl Residency, and my experience was quite pleasant. The hotel is conveniently located in a bustling part of town, making it easy to access various attractions and restaurants. Cleanliness: The room was immaculate, and the housekeeping staff did an excellent job maintaining cleanliness throughout my stay. Service: The staff at Hotel Karl Residency were friendly and accommodating. They promptly addressed any inquiries or requests I had, which enhanced my overall experience.

A short stay that was worth every buck . The customer friendly staff made tge check in process easy even though I arrived around 6pm . Once I got my keys and stepped into the room there was nothing to complain about it . Fresh sheets , towels and more over sheets with no stains and pressed sheets with no creases . The off white lights I the room creates a good ambiance that's calming and impeccable room service . Good place to host dinners or functions as well and if you order food the kitchen staff will make recommendations if you ask . All together a pleasant experience , customer oriented staff and priced reasonably.

One word for the type of service "PATHETIC " There was no proper water supply, room was changed but there was maintenance going on at the same floor and the paint smell was inconvenient. The replacement room was smaller then the original room that was booked. The room service associate was rude when asked for the time when the food would be served. The reception desk was of no use as we got no proper resolution. An A/c room was booked but at some point the A/c stopped cooling. When informed the reception desk they offered to change the room as if it is a game to keep changing rooms with our bags. We chose this place to relax and not to jump from one room another. Rooms are not checked before guests arrive. Room service also didn't respond in time to clear the used plates. There was 0 value for money. We regret paying up in advance. I suggest that we rather think twice before choosing this place. Even though it's located at a prime location but the services offered are below standard. The basic necessity of water was not provided.

I have been staying in Karl since 2010, whenever I visit Mumbai for work. Its proximity to the airport is a huge advantage. It's less than 15 min away from the airport. The food here is awesome - it's actually better than some 5-star hotels. Also, the staff is friendly and courteous. It used to be in better shape once. Now, some of the rooms in the upper floors have a dank smell, probably because of seepage in the walls. But I'd still consider Karl to be good value for money.