FAKE. FRAUD.This is NOT a hotel. It is an under- construction property which has been simply started without any licence. The rooms were dirty, I had told about my arrival at 4 pm itself but when I arrived at 10 pm the room was not clean. There was used towel in the washroom, no water supply, flush tap was broken, geyser was not working, bedsheet was unclean, comforter was not clean, ciggerate ashes lying in the room. There were open love wires in the washroom and room. Since it was late at night and being a lady I was alone I just stayed 1 night and left early morning. They charged me Rs. 1200 and gave 0 services
Fantastic rooms and their excellent service Food is awesome and delicious From my side i must say that i kota you must visit this budget hotel
Very good and clean hotel in a budget friendly rates.
Excellent stay. Food is delicious. Very friendly staff.
The room was quite good but they charged penalty for ordering food. Before they gave me permission then nd also they took penalty . I ordered a pizza the base of pizza was very bad. But the rooms were good but they don't have water in ther premises
Start free trial Resources Guest experience in hotels: How to achieve complete customer satisfaction (including COVID-19 tips) Posted in Guest Experience Share this Facebook Twitter LinkedIn Email Guest experience in hotels The travel industry is dominated by customer service, and hotel businesses live and die by the satisfaction of their guests. As customer demands grow, so does the complexity of delivering an experience they'll be happy with. Much is discussed in regards to guest experience in today's travel world, but often the guest experience and hotelier experience are inextricably linked. Both inspire and feed each other through demand, expectation, and satisfaction. In contemporary society, hotels are facing complex distribution, pricing, and guest contentment challenges - and that's before COVID-19 hit! It sees them fighting to balance their own business needs with the increasing and dynamic nature of travel technology, and the savvy, resourceful attitudes of travellers. As a result, hotels need to be led by traveller behaviour. The majority rules. Early adopters are typically well-educated, have high incomes, and are willing to take risks. Hotels are realising they need to be in many places at once, with constant visibility being a cornerstone of booking success. When it comes to pleasing guests, 'personalisation' is as buzzed as a word can get, but for good reason; there's no excuse not to be taking a more focused approach to customer interaction. However, optimising the guest experience and ensuring guest expectations are met is a constantly evolving challenge for hoteliers. With a veritable banquet of options at their fingertips, travellers are demanding more than ever before. It makes life harder for hotels, but also gives them a greater opportunity to deliver an experience guests will never forget. The collection and use of customer data will allow a hotel to effectively personalise their service for guests.
No RO water.. you have to buy bottles.. not recommended via oyo app.. they provide worse room in the name of deluxe if you book via Oyo.. and if you book via Oyo they keep on updating money and charge you extra.. it's better to book this hotel offline if at all you want to book this hotel.. it's quite outskirt to main city..
Hotel Kanal Located in Kota of Kota. The complete address is Hotel Kanal, Durga Nagar Canal Road, 94-B, Kunhadi Rd, Kunadi, Electricity Board Area, Kota, Rajasthan 324008.
To start with, the hotel was excellent in terms of everything including food, rooms, as well as staff service and behaviour. I, a student, was here to attend a workshop for a very important exam and I felt almost like I am at my own home. Though I am
Being a solo female traveller I was skeptic about the stay but the Hotel staff turned out to be very cooperative and had a really good stay and specially Govind bhaiya is gem of a guy.
my first outing after lock down. Great hospitality ,Neat and clean hotel. Staff was following all safety measures. I will definitely visit this next time too.
Extremely delightful stay for 4 days! 1.Location is easily accessible 2. Parking was available 3. Rooms are neat and clean with all modern amenities 4. Staff behaviour is pleasing and they are well trained and professional 5. Basically, a 4 star hot
A place that you can trust with the authenticity of gemstones. Its value for money store and found it to be reasonable in pricing. Bought Citrine stone from here long back and it still has its original lustre.
I feel very honoured to visit this clinic. Got some experience doctor at clinic. Behaviour of doctors was quite calm towards patient. Amazing experience I am fully satisfied with my treatment. Thanks a lot
Dr Chitra champawat is very nice doctor and her nature towards patients is very supportive. She explains everything in detail. Highly recommend her as a gynecologist.
She is currently treating my mother who was bed ridden due to old age surgery. The way she is treating her wonderful & excellent. She understand the patient behaviour before start of treatment. She not only treating patient but motivate, love the pat
Zapy gym is an absolute game-changer! The facilities are top-notch, the equipment is state-of-the-art, and the staff is incredibly friendly and knowledgeable. It's a fitness haven that keeps me motivated and excited to work out every day. 'Im so grat
I have been taking the services from this agency for all my travel requirements for last 10 years. I m very satisfied with their services. it's very supportive and professional staff. They are always stand shoulder to shoulder even in the critical
Excellent personal training. Prachi goes above and beyond to help you achieve your goals. Small and private gym that feels more personal. Highly recommended!
