Hotel Jodhaa The Great - Hotel in Agra - Agra, India

Vivek the owner (what he thinks himself) of Jodha the great hotel is very rude with internal and external customers both. On my first day at hotel before checkin he was fighting with guard in public. As you can see the many guest who came to your hotel like your hotel , your food..but not the service of front end staff especially Mr. Vivek. I would like to brief the incident, being a customer i gave review and rating to your according the experience I got...on my first day I didn't find anyone welcoming in the hotel...Vivek was in argument with the guard...the room linen was dirty but manager has changed that at the same time...next morning I went to restaurant to order food it 15-20 mins to prepare a sandwich and coffee. Next day I ordered same thing coffee and Paratha from my room at 8:00 am so that I will get the same in next 15-20 mins but It took half an hour time. Since I had to left for office at 8:30 am...i went at reception and ask the other person (not Vivek) who was standing with Vivek, why its taking so long for breakfast. Immediately Vivek interfere and said abhi toh order Kiya tha time lagta hai...I said adha ghanta ho gya mujhe order kiye hue....thanhe come into argument...he said aap ne hi review dala tha na staff aur hotel ke baare mein....I said yes....than he said jab yaha ki service acchi nahi hai toh aana nahi tha...maine kaha ki agar mujhe koi apne office ke nearest hotel mil jata toh nahi aata but yeh hotel paas mein hai toh mujhe majburi mein aana pada....toh isse Vivek ji kehtey hain ki aap check out kar lo...aur apne saath khade ladke ko kehtey hai Insey paise le lo abhi...aap samjh saktey hai...mein office ja raha tha.....mera saman room mein tha aur woh mujhe hotel se niklne ke liye keh rahe the. Maine kaha aap hotel ke owner nahi ho aur apka Aisa behaviour agar hotel ke owner dekhtey toh shayad tumhe nikal detey ..aap front par baithne ke badle ouncer ki job karo woh suit karega kyunki tumhe customer service aur guest ki problem ko analyze karna nahi aata hai. Now I am again writing this review in order to make him realize that we pay at your hotel for good service not for harrasment and see attitude of such employee. This person is not good for this hotel chain and must be the reason for poor rating and annoyed customers.rest of the staffs are good but need more smile on their face. If a competitor hotel opens near by your hotel you may surely loose business due to such rude staff. I am giving this poor rating only due to his arrogant and rude behaviour. Thanks

I want to give this place to less than 0 ( zero) but this is not possible We faced a lot problems like Staff behaviour not satisfactory They are making fools of guests .... Rooms with cigarette smell (high level) No any exhaust to the rooms Room door locks broken just feel like unsafe here . Room services are also not good like tea etc . No room key or card for rooms after asking for many times No facility for hot water in night At last .... main complaint they just charge high rates of these waste rooms and services equal to 4 star , 5 star hotels. I visited this hotel today night with my wife and younger brother and his wife . We booked our rooms in night then they provide a damaged room not so good like broken toilet flush After that we complained to reception then they changed our room but again these above said complaints was there , then again we did 3-4 times complaints but till 12 midnight they didn't resolve these problems . There were no owner or manager who attended us in a satisfactory way . Please request to all if u want to visit in this city then please avoid this hotel for staying . Government should take action on these type of frauds . Tourists should also boycott this .

The staff is not friendly at all, the service is pathetic, not hygienic at all and when asked for some services the staff used foul and abusive language, the front desk people were terrible and unnecessarily rude there was an unpleasant smell all throughout the hotel. The place is horrendous and disgusting... I'm surprised they even have a business running. The room was very dirty and the floor was beyond filthy there were no fresh towels or anything, the guy at the reception was so rude and abusive and judgmental that I was forced to file a police complain against them and it was only because I asked for drinking water at the reception that made him talk so rude besides the horrible staff, they did not keep any basic necessities like water, towel, soaps etc and behaved with a negative attitude when asked for it. Left as early as possible because we wanted to get out of there. I DO NOT RECOMMEND STAYING IN THIS HOTEL TO ANYONE.

Poor service and rude staff..Mr. vivek at frond desk id I'll mannered behaviour

Only Outlook is good, interior just okay. Overhyped restaurant. When complained that room tiles, washroom metal glasses were not clean, no actions or service done

Location is good.. room and washroom were not clean... services are not prompt if u ask for anything... one or two mosquitoes didn't let me sleep..rest was average

Poor service by front desk team especially vivek. He is UNPROFESSIONAL

Very bad hotel in respect of service, management as well as staff.