HOTEL HILLTOP COURTYARD - Hotel in Shimla - Shimla, India

Very bad experiance with this hotel first very far from shimla .second no service We order for food they serve us after 1.5 hours No service boy u pick ur luggage by own Road for hotel is very much bad because hotel is very interour at last point of the road no road after hotel

We were met withCondom in the toilet mirror drawe, beer cans in the room A, dirty wet towel (only one), no working kitchen, black stains on sheets, no wifi, cold in the rooms, heater cost extra 300 inr per day, big light shining into the room, curtains only block it soso. Excellent hearability of adjacent rooms... not walking distance feom anything but a single dry shop. Shower heater is big tho.

the rooms are clean and well finished. washrooms seemed to need some maintenance though. at the time of my visit, hotel was grossly understaffed. the available staff was trying to do their best to help though. there was no restaurant or food availability, though the staff helped in arranging meals from outside. in terms of location, its towards the outer area of shimla. one should make a booking only if they have a personal vehicle at their disposal. the advantage of such a location is that overall the area is very peaceful. overall, given the price, hotel is fine if a person is looking for an independent stay because many basic amenities like meals are unavailable.

Rooms are fine. But staff management is not good. When i check-in the room, there was no water bottles not even towels, When i asked, they gave me water bottles after one hour. But after asking twice and thrice for towels i didn't get it. I had to manage with myself. Not worth it. They should change their staff or should improve their managements.

The room is okay. But staff there is very rude and unprofessional. I have never stayed in a hotel whose staff don't know the hospitality. Also they don't respect privacy. Definitely not recommended for someone traveling with a woman. This hotel clients are mainly loud male groups.

Its a nice place on hilltop with beautiful view good for families and couples we had a nice experience staff is cooperative the night view is amazing ...

So there are plenty on reasons why should must avoid booking this hotel1. They provide us the without any chair, table, mirror, T.V or any other basic things.2. No attached washroom.3. Its way too far from main city i.e mall road shimla.4. The road to reach the hotel is like climbing on mountain.5. we were two couples and they give us family rooms, I mean what's the logic in this, why we need kitchen in hotel room, and when i asked him to change the room he refused saying they're no rooms left.6. don't even ask about parking you can't park vehicle at your own plus if someone have to take out their car they call you from your room waste your half hour to remove your car so that other person can take out his car.7. No staff co operation.8. No intercom facility.9. No food available at hotel.10. They don't even provide warm water while the temperature was around -2degc.11. No sightseeing facilities.12. only few rooms have the view outside all others are blocked.13. The room which they give to us is so small that only bed can be fitted.14. No towel was provided.15. No soap nothing else.16. rooms were stinking, no room freshener.i strongly recommend that please please please DO NOT BOOK THIS HOTEL EVEN IF YOU'RE GETTING IT FOR FREE.

The room was good, nice and clean but service was pathetically poor, pantry wasn't working. On asking reason he said covid. If covid was the reason then better they should shut off the hotel. We checked in at 6pm we didn't even got a tea from them. At night he promised he will provide milk(as we had a kid with us) and tea in the morning... So we waited but till 10:45 am there was no tea, no milk, so better forget about the breakfast. We faced so much trouble due to their no service as the hotel is at very high peak and there was no near by market where u can go and have tea or coffee.