Hotel Heritage Residency - Hotel in Madurai - Madurai, India

It's like a villa and you will feel like staying in a resort. Wonderful swimming pool. Good food. Rooms are spacious not like the Star hotel. Bar ambience good but no good stuff available. Cycle ride there. Overall enjoyed the stay. Hotel 5 kms away from main city.

Had a fairly good experience with the stay at Heritage Residency. I have previously as well been a customer to Heritage Residency about 4-5 years back. I strongly suggest that the Management needs to give more focus on the maintenance of the Rooms. I experienced a huge deterioration in the maintenance of the room as compared to my previous visit. Basic factors like the curtains being dirty and the wall paining peeling off was disappointing. Also another point I would like to add is that the pricing of the Hotel is more or less the same as compared to all other Hotels in the area but basic facilities like Tea-coffee Room services are highly expensive which is unfair . The Hotel is about 4-5 kms from the main temple and there is no Bus connectivity and hence the guests will have depend on Auto services in case they don't have a private transport arranged. As I was a tourist guest, I had a requirement for an early check-in but the management was highly incorporative with some negotiations on the check-in and check-out timing which was a huge disappointment. The Hotel is overall a fine place for the stay and I would definitely recommend Heritage Residency if the management is willing to improvise their services accordingly.

Good place to stay around the city for families. The place also had a rooftop swimming pool with complimentary breakfast as well. The rooms were good and were spacious enough. There was also ample parking for cars at the premises. The place also had a hall for conducting gatherings. The place also had an underground bar which is available till 12:00 AM. The room service was friendly and were available 24/7. To be brief, worth the penny.

Cons: Rooms and Bathroom were not clean. Strong Smoking smell in the room and bathroom. Shower & Tap were not working properly. Hot and Cold water function was not working properly. Rooms are not worth the price they are charging. Pros: Buffet breakfast was decent. AC was working fine. Good location.

WORST ROOM SERVICE VERY DIRTY ROOM WORST MAINTENANCE BAD SMELL IN PILLOW WORST BED IS THEY ARE CHARGING 3700 EXTRA BED WAS VERY WORST SPRING CAME OUT NOT WORTH FOR MONEY BAD BATHROOMS BROKEN PIPES NOT WORTH FOR 1. Star vary bad

Room was given to us is clean and neat with all basic amenities... Only issue was the connectivity but autos are accessible..Its was a good stay and value for money...

I have stayed at last night. The front office staff behaviour was rude. She does not know the value of the customer. She has to learn about how to behave with customer politely. Room was not comfortable and also price is very high in this facility.

I travel with family to Madhura temple. We search a lot of rooms all at a high rate and low quality rooms . But I got Hotel Heritage Residency. I booked online , the rate is very low and the rooms are very nice . Maximum 4 or 5 km far away from the temple. No rush area . Unfortunately I forgot to take photos of the rooms. Highly recommended..