Hotel GRG Residency - Hotel in Srinagar - Srinagar, India

Pathetic place to stay. Got a very very old room with a foul smell. I wonder anyone has ever stayed in that room the past year at all. The washroom was even more terrible. There is NO WASH BASIN and it's so small that you can barely stand inside the washroom without your head touching the roof. After all this, the person in charge was not willing to reduce the price at all. We could see multiple rooms being locked from outside but the owner didn't even care to take us to the other ones. PLEASE DON'T WASTE YOUR HARD EARNED MONEY ON CHEATERS LIKE THIS

We booked this hotel through goibibo .It is not a recommendable hotel. The room which was showed during booking doesn't matches during our check in hotel. We requested them to changed the same but for one night after that they shifted us to much smaller room with dirty carpet and whose geyser was not in working condition. We shared our experience but all in vain and there manager Mr.Ahmed had just a word sorry to say . Kindly reconfirm your stay and hotel room details before you check in.

This hotel, GRG residency does'nt offer rooms that they show in their portfolio. I booked a standard double bed room, but they provide me some other room which was no where near to that of the picture. Tv is there in the room but its not functional, No washbasin in the toilet and very clumpsy space within it. Rooms are also very badly maintained. Only book this hotel if you have no other option left, otherwise srinagar has much better properties than this one. My experience was "Terrible".I will not recommend this hotel to any of my colleague nor to anyone in my known.

We had 5 rooms. Extremely clean rooms. Fully carpeted. Bed sheets, towels and Bathrooms are clean, Geysers are properly working in all rooms. Location wise, not far from main road. Overall very good at this price point.

The place is good, only a bit of hygine could have been better, the staff is well behaved and the price at which it comes regarding room space and quality its really wonderful. Delux room is great

Very well maintained and clean place. Delicious food, Supportive staff who are more than welcoming all through the check in process. Room service and food is also top notch. stay in a budget... Definitely worth visiting and staying.

Worst Service Provider at Srinagar. No work ethics Extremely rude staff including owners Staff keep on telling lies No kitchen in the hotel ( which means u will not get a single drop of water/ food even at the time of emergency ) If you book for multiple days stay , they will never change your blankets or towels even if you request They will not even provide normal drinking water in Room. Tea packets will give only on the day of check in. If you book room for multiple days, you are gone. You have to beg to the so called manager to get tea bags in the room Arrogance and Attitude is the main feature of all the staff. They are not professional This is a budget hotel, that we know at the time of booking. But never expect, service and behaviour of staff will be below budget category They will treat you like refugees Managaer always talk negative about your trip, Kashmir and even about his own owner. No respect and no considerarion and help no suppport Too many false promise from the hotel end. Beware!! All 5/ 5 reviews in the google is by their staff and even owners. Once u reach there u will be able to c most of them in the hotel as staff. Our rating 0/5 ( Google have minimum 1 mark thats why we are giving that ) We think because of the non professional behaviour of staff and owners this hotel may not run for long... This review was from our experience on May 2022, Dates between May 18- May 25 Not recommended for families, Old people, Ladies team, Single ladies, Luxury travelers, budget travers. Beware Beware Beware!!!"

Really disappointed with the service. - Arrogant staff - Cleaning of rooms not done . When requested for changing bed sheets , found later that they just flipped the bedsheets - Wont provide water bottles or even water in jug unless you spend hours requesting for one - Absolute no cooperation or flexibility. If you ask for an early breakfast even for a single day they will tell that they cant and will give you advise that you should not visit Sonamarg staying in Srinagar. - In case they commit something , be aware that its only to be broken and then you would be blamed. Never have seen such sly , irresponsible service in the whole of Srinagar.