Hotel Grand Legacy - Hotel in Dehradun - Dehradun, India

Liked: Booked a room with this hotel just because it was the pick up location for my trek. The location is just 2.5 kms from the stations, but the rickshaw will cost about Rs 150/-. The room was big enough for two people and the luggage. The bed was firm but comfortable. The TV worked. AC was also good. There is hot water heater for the bathroom which was also good. The room intercom is flaky. Disliked: The room is expensive for what it offers. The overall cleanliness in the room was not at all up to the mark for the price. The hygiene could be improved significantly. The bathroom could do with a deep scrubbing. The floor also looked like it had a lot of stains and was not swept properly. The cabinets, bed side tables were dusty/stains of coffee by prev tenants. In the morning, when I ordered breakfast (which is brought to the room and not in the restaurant, god knows why), I was told the breakfast was not included in the price and that I should have selected breakfast option while booking. I had booked via their website itself and there is absolutely no such option there. After asking the reception to show me where such option exists, he agreed to include it in the room price. This is a shady business. Not just that when I ordered breakfast, the kitchen fellow was not sure what to serve or what was included in the rent, etc. Even though breakfast was to be ready by 7AM, he kept asking me to call back by 10AM. Didn't understand the reluctance to serve, which was his job. The lift also didn't work. The porter had to carry my luggage up (who charged me a hefty "tip") and on the day of check out (2 days later), I had to drag it back down again. The thing with Dehradun is all hotels have good websites/photos, have good facades, but deliver poorly and are not clean in general.

an absolute disappointment. its actually no better than 2 star hotel.. was booked for two nights..stained bedsheet, stained bathroom and smelly tea cabinet..Housekeeping is wretched. Buffet is below standard as well. its on GMS road which is on other side of dehradun..broken congested roads

For the price, the hotel room is just not upto the mark. Room service is prompt, porter service is decent too but overall experience is strictly paisa not vasool. The hotel kitchen is also not good - parathas were undercooked and basic adrak chai (ginger tea) was nothing but milk boiled with tea leaves. Also, the WiFi connectivity is close to 0%, as good as having no wifi at all.

Wanted to give 4 star but my recent experience was not good. I booked room on 16th of October for 8th of November, but when reached after 6 days of himalayn trekking I thought will take rest and have hot shower to reduce tiredness but here had to change rooms 3times. On ph I talked to book room but got reply from them that you sho go through other agencies and other trekkers who immediately book room, they got 400 Rs less and breakfast included. And we didn't. So I didn't like this biasneess.

Every time, When I go for Garhwal Himalayas trek, my point of stay, before, I start to the base camp, a comfortable stay is at Hotel Grand Legacy, similarly, on return, after completing the trek reach this hotel to stay for comfortable stay for a night before leaving Dehradun. I feel comfortable and homely here, nice staff, clean rooms and of course good food

The experience of saty at grand legacy was wonderful,the service staff and the breakfast all were superb.the staff was quick to provide us with whatever was need the room also was very clean well ventilated and spacious thankyou grand legacy for the wonderful stay.we will definitely recommend you and also will visit again.

Grand Legacy at Dehradun,Simla Road is situated on main road, location is 20 km away from airport. Rooms are specious and well decorated but service and management is poor, food is very bad not even 1 star. Rooms are fine if manage well. Over all 2 star from my side.

Rooms and service is good. But food is disappointing. Not good. Kitchen need much improvement.