Hotel Diamond Plaza - Hotel in Surat - Surat, India

Worst experience while stay at this hotel. This hotel is near to station,, apart from location other amenities and services are worst. You can't stay here with your family...also not advisable for any corporate stay. A big example of unhygienic environment. We found bedsheets having dirty stains, spitting walls within the room, unfavourable fragrance all over. Earlier we planned to stay for 2 nights but very next morning we shifted to another hotel as felt a horrible stay. Not recommended for stay here. Also, they are charging too costly. Some people were also smoking just outside at hotel gate...please don't misjudge with the pics that hotel has posted over different sites. Rating should be below one star.

Consideration:- good hotel no worries... Very nice environment but lack of visitors understanding... Because of some misunderstanding they just denied my stay and also didn't refunded just small amount.. didn't expected this.. please just confirm everything before visiting... Worst experience...

My recent stay at Hotel Diamond Plaza was nothing short of exceptional. From the moment I walked through the elegant lobby, I was greeted by a warm and professional staff that made me feel right at home. The hotel's attention to detail is truly commendable - from the tastefully decorated rooms to the impeccable cleanliness throughout the property. The room I stayed in was a haven of comfort and tranquility. The plush bedding, modern amenities, and thoughtful touches made my stay incredibly enjoyable. I appreciated the blend of functionality and aesthetics in the room's design. One of the highlights of my stay was the dining experience. The hotel's restaurant served a delectable array of dishes that catered to various tastes. The quality of the food was outstanding, and the presentation was nothing short of artistry. Whether it was breakfast or dinner, each meal was a delightful culinary journey. What truly stood out for me was the staff's genuine warmth and hospitality. They went above and beyond to ensure that every aspect of my stay was perfect. From arranging transportation to providing local recommendations, their attention to guest needs was truly remarkable. The hotel's location was also a major plus, with easy access to key attractions and shopping areas. Whether I was exploring the city or relaxing in my room, I always felt a sense of comfort and convenience. In conclusion, Hotel Diamond Plaza exceeded my expectations in every way. It's a haven of luxury, comfort, and top-notch service. Whether you're a business traveler or a tourist, I highly recommend Hotel Diamond Plaza for an unforgettable stay in [location]. I look forward to returning on my next visit.

Nice property close to Surat railway station. Comfortable but needs to improve on the room cleaning. Garbage on top of the wardrobes and in the bathroom above the false ceiling. TV and set top box dusty and bathroom fittings stained. Good AC, comfortable bed, clean linen.

Bedsheet were dirty, Eventhough they were strict at maintaining check out time 10AM , they were not upto mark at room cleanliness, The wood behind the bed were broken, they have pasted newspaper behind the bed instead of repairing the broken part worst Also food was very costly inside hotel and the time taken to deliver the food was too long and the taste was not worth for the money There were few hotels which allows 24 hrs checkin as well, so people can opt if they were in need of 24 hrs as this hotel is having std checkout time

I booked this hotel and then cancel that they don't refund my 1500Rs and very rude behaviour not recommend this hotel very much disappointed

Service was good Amenities were not upto the mark. Food ok network issues in the room. spacious Room good service washroom shower not available. Newspaper not provided. Selected TV channels only available.

Very bad experience bad rooms Cockroach insects are in rooms Bad seet are dirty very bad hotal