Hotel Dhiraj - Hotel in Mumbai, Thane - Thane, India

Very Disappointed About Service Normal Lodge like Service in a 3 Star Property Faulty Door Knobs, TV not working Bed is average. Very Expensive Not so good experience at all. But Okay for 1 or 2 days stay if no other option is available. Staff is Friendly.

We were there for a reception party. The basement hall is sufficient for max 50 people. Service is not great but ok ok. Location is just off the service road beside main road. Valet parking is available.

This is one of the good hotel in thane area and parking is very well managed by hotel people. Also service is quick and good.

Old property renewed however the bed sheet was having spots on it. No water bottle in the room , no telephone to get connected to reception , towels were clean and bathroom was also ok. Room sizes are big with tea table and chairs . They also have a working table in the room.

Horrible experience. Staff and particularly the owner are extremely rude and pathetic. Beds contain red ants so you can't sleep whole night after tiring day. Bathroom has lot of mosquito. Please don't stay. It's waste of your hard earned money.

Service of whole staff who is in the reception is pathetic whenever we cal them they don't listen and disconnect the calls mannerless staff without our permission when we went outside they opened our rooms without asking permission to clean the room which is horrible without any permission of ur valuable customer u guys Cannot enter the room and when I complained to Mr.bhaskar who is in d desk he replied me back that u must have informed us that do not open the room beside our back which is again a pathetic mannerless answer frm Mr.bhaskar Well for ur kind information it's a basic rule not to enter the room when ur client is out he teaches us the basic rules not trustworthy 2500 is the price I stayed there for 7 days he gaved us discount and the final amount was 2300 per night for 7 days and after 7 days i tooked another extension of 7 days more they started yelling wil nt provide u rooms anymore pay us 3000 per day or else u can checkout very disrespectful staff specially Mr.bhaskar and the person who is shouting on call When I ask them who was on call nobody is ready to speak this is what u guys do with ur customer a big no to this hotel they charge so high and not even providing a complimentary breakfast nor waterbottle have some respect for ur customers who ever is the owner of this property I request kindly give some basic knowledge to ur staff or else u wll be in d big loss they purposely did with us n forced us to check out. Shame on the reception people definitely peon was very good but the reception pple are mannerless

Hotel are not worth for 2500 rs per night. Hotel not clean as per photos show. They are getting 2500 rs even not giving complementary water bottle. I suggest to you don't book this hotel.its not worth as you pay. Room size big but when you enter in room you feel bad. Washroom not clean properly. Overall bad experience at this hotel. Suggest before giving money if you pay at hotel check hotel rooms 1st then pay

Very dirty room.Third class hotel.