Hotel Cross Way - Hotel in Ludhiana - Ludhiana, India

I had arranged a stay for my business delegate in this hotel. They are not running a hotel but a shop, which has no idea about the hospitality business and have no etiquettes whatsoever. This hotel is probably the worst experience me and my delegate has seen. They definitely do not know this line of business and despite of knowing that I am paying for my guest and had already paid advances, they had no courtesy and kept asking my guest for payment over and over again. They kept sending their bell-boy or whosoever to the room everyday to ask my guest for payment. The entire staff of this hotel cum shop were rude and very inhospitable. My suggestion is to stay anywhere but this hotel. Very bad experience.

Our overall experience of staying at this hotel was really bad. We recommend to refer below points before booking this hotel: A) Rooms were really dirty. We found chicken pieces lying on the floor. That means they never believe in cleaning the room before giving it to next guest. B) Bedsheets were smelly and had dirty patches. On request they replaced our bedsheets with another's room bedsheets which were also somehow used. Blankets were filthy and stained. You dnt feel like touching it. C) Staff lacks complete hospitality. D) The reasoning provided by staff in providing basic amenities such as soaps, clean sheets etc. were really illogical and baseless.

Very bad service.. Day shift manager behaviour is very bad. I'm staying in around 10 days in their hotel for my company work purpose. Night shift manager is very cool and supportive but day shift manager their way of talk and no any manner how to treat guest.I'm very disappointed I feel very bad to book this hotel I'm not booking again this hotel never. Unprofessional behaviour!!

I remained in this hotel for 2 days , and found its rooms well maintained and beautiful. The food was very delicious . I was extremely surprised by the room tariff which was genuinely within my budget. Receptionist's behaviour was very polite. I would highly recommend this hotel for travellers looking for budget homes in Ludhiana.

Best hotel near ludhiana station,,. Behaviour of all staff is very well .. room rent is very low .. please visit

A good place to stay. Neat and clean, great food. The best part of the hotel is Polite and helpful staff. Happy to have interacted with each one of them. Would love to come again.

Once I reached ludhiana I was looking good ambience hotel with nice room at Affordable price as Iooked 10hotels near ludhiana station till clock tower but none reached my expectations But when I saw HOTEL CROSSWAY NEAR RAIKY CINEMA It has fulfilled my all requirement regarding AMBIENCE,ROOMS,STAFF, BUDGET HOTEL 1000RS FOR SOLO WITH ALL THIS THINGS WHENEVER I WILL COME TO LUDHIANA FOR BUSINESS I WILL STAY AT " HOTEL CROSSWAY "

This the best hotel in Ludhiana. I reached there via Google reviews and I'm completely happy with stay. Nice behaviour of staff. Good food.