Hotel City Inn - Hotel in Kakinada - East Godavari, India

Food is delicious! But their Menu Card is very very old in torn condition with full of bacteria. Told several times to get the new Menu Card printed when previously visited. But, NO USE!

The worst possible service ever. Food is not at all served on time. They took 20min to get onions and served gravy after we completed fried rice. AC was switched off after we entered and they told that AC automatically gets off after 30min. They took 30min to switch on the AC. When asked for one item, all the staff went inside kitchen and we served food for ourselves. Pathetic service. If there's an option, I'd give 0/5.

Horrible experience for event we have made in one of the banquet halls.Not even able to fill the rice on time.I don't understand how a common item like rice is not fulfilled by these guys on time. Not even provided a room for dress change even after booking the hall. The MD himself talks in no sense, he treats guests in banquet hall 1 in one way and guests in banquet hall 2 in another way citing some funny reasons and because of that we are not allowed to use Mike as it will cause disturbance to other banquet hall guys..and they are allowed to use Mike and he doesn't care about disturbance causing to us. If that's the case he should have mentioned while booking the hall.He haven't mentioned these and charged all the 100 percent of amount at the time of booking itself. Mike doesn't work for the event and songs couldn't be played....horrible experience ever.

One of the worst experiences in my recent stay, Rooms are not organised, AC Not working, Bathroom not up to the mark.

Horrible experience of staff being rude every time there is food delivery from other restaurants. The food at their in-house restaurant is insanely bad. This is why these kind of hotels keep a strict policy of not allowing food from outside. They want us to spend double the price for their pathetic quality of food. Rooms are okay. But i do not recommend this hotel to any person who wants to enjoy local food also give you stale and badly cooked food. 5 days of my stay was ruined by their constant pressure on us to order from their rubbish in-house restaurant. Unfortunately, I pre-booked the entire stay with breakfast while we could only eat once because the basic idly breakfast is also so so bad. Their cook has nothing to do remotely with COOKING. Kakinada is meant of amazing food. These guys will never let you be in peace if you are ordering from outside. Please book a hotel which allows OUTSIDE food and enjoy the local cuisine during your stay. We booked another property close-by who allow outside food enjoyed next 7 days stay in Kakinada. Please do not hate Kakinada for your horrible experience of some of these hotel guys.

Worst hospitality. Bad odour all over the hotel. Smelly beds and I cleaned rooms. Bathrooms are worst. No hot water. Worst room service. It's not even worth for 500rs. Stay there for a very bad experience and waste your money.

Good Experience. Amenities can be improved upon. Good restaurant at reasonable price.

Stayed for one day. At the time of check in time no bell boy service provided. Check in was smooth as it is already paid through goibibo. Location is superb and close to Hospital and railway station. Room service is delayed and need to remind. Parking facility is available.