Hotel Brijwasi Royal Mathura - Hotel in Mathura - Mathura, India

Honestly this was the worst experience so far in India. It looked so good from the photos, me, my dad and uncle were excited. The rooms cost more than 4000rps per night! The most expensive place we have stayed and we have been traveling for 6 weeks. For this price you expect 5*, the internet was not working, there were no facilities, no gym, no sitting area, just the room (not very clean), and the restaurant and a really creepy dark bar. When we were check-in out, one of the waiter came to us, we thought bless him perhaps they are offering us some free lunch or a drink for all the inconvenience this stay was, he was asking us for tips!!! I hope you don't waste your money on such a place, it left a bad feeling for all of us.

THE BEST hotel in Mathura . I visited during peak festival season but the staff was very friendly and well mannered. And the food was honesty very delicious and good. The location is also very convenient and the railway station is just 500 meters from the hotel . Overall with the blessings of banki bihari ji our stay was fabulous.

I found this hotel not a gud place to stay. They are maintaining it like a local hotel and restrauant but charged hefty amount for a room. Bedsheets wasn't clean and bathroom was not properly maintained. I ordered breakfast in hotel and I found hair in both the meals that I ordered. It was disgusting to eat that.

Overall experience is quiet good, but there are few bugs in the hotel room which I am not expecting as everything else is very clean including washrooms.

Zero sense of hospitality. They only care about leeching money. My train got delayed so I visited the hotel looking for a place to have a meal and wait for a few hours. Their restaurant was completely vacant still the restaurant manager refused to let me wait there for a few hours, stating that 'management policy' doesn't allow it. The owners need to train their managerial staff in service hospitality ethics if they're serious about serving the tourists, but such mentality usually flows from top to the bottom.

Poor staff with zero atention i asked him out how much stars your hotel deserve and he replied 3 but think this hotel deserve zero stars for poor management food is over fried jist like jaise dobara garam kiya hua ho Irony to dekho naam mai royal Quality chapri se bhi below

I stay in Brijwasi Royal is wonderful. We enjoy good buffet& dinner in their hotel .location is also good and hotel staff is very cooperative & professional. Overall I have wonderful stay in Brijaswari Royal in religious holy place Mathura.

I came to have lunch with friends at the restaurant here, and the quality of food is outstanding. Everything we ate was very well prepared, good quantity, and very very tasty. My friends and myself were very happy with the service and food and definitely will come back again.