Hotel Bandhan Residency - Hotel in Kolkata - 24 Paraganas North, India

Don't go with the looks. The hotel staff has cheated on me. Especially the laundry staff. The laundry guy took my clothes for washing and didn't come back the next day. I waited for 2 days but he still didn't come back. On the last day of my stay I requested them to give my clothes back because I had an early morning return flight. The laundry guy still didn't come and promised me that he would send my clothes through the courier. They took my address details and UPI number also (in case if the laundry guy doesn't send my clothes then they would refund me the amount), I waited for so long but none of that happened and now they are not even responding to my messages or calls. I never expected such type of cheating from a hotel staff. Very very disappointed.

The hotel staffs are very rude and unprofessional especially the owner. We went out for work and kept the key with ourselves but when we returned back we saw that bathroom slippers got changed . The hotel staff opened the room without my permission. When asked the reason , they started lying that last guest left there stuffs which they wanted to return so they opened my room with permission. They were so unprofessional they didn't even call me prior opening room and were using slangs when asked for explanation. Guests needs to keep there things locked because hotel people can anytime open your room WITHOUT YOUR PERMISSION.Expect the AC in the room nothing is worth in this hotel. Rooms are very compact and breakfast are full of oil .NEVER EVER TAKE THIS HOTEL TO STAY !! WORST EXPERIENCE EVER HAD There is not even a single thing to like in this hotel . Complete unprofessional behavior of the hotel owner and staffs . They open the room without guest permission and when asked for the explanation, they start using slangs . There is no safety of guest stuffs in this hotel since you can't go out because hotel staffs can open your room in your absence. PATHETIC HOTEL ,PATHETIC PEOPLE , PATHETIC ROOMS !! WASTE OF MONEY AND COMPLETELY UNSAFE TO STAY IN THIS HOTEL .

Really awesome stay.. room and washroom are clean and beautiful. there was no disturbance. stuffs are polite and service is quick and up to the mark. perfect stay for couples as well as family..

Don't book the rooms here. I booked the rooms through Agoda and contacted the hotel asking whether any advance is required. They didn't responded well. Then suddenly they cancelled my booking without any prior information. Very bad management.

Worth for the price is what i think definately recommend it if it's for a night or 2 but either ways service is not as expected i mean definately the rooms are clean so are the washrooms and vice versa but they aren't organised like we stayed here for 4 nights 3 days literally staff behaviour and everything was decent enough other than their food service I mean the food is good when it's finally made but what i can see is that there is a substantial low amount of plates and eating appliances they have like for all the three days They didn't have enough spoons and plates needed by us which is not to be expected by a good hotel... I did give it a five star but experience was somewhat 4.5

Hotel is very clean and hygienic.Hotel staff are so polite in nature. Hotel personnel are utmost caring. They also offer fridge in the room so you can enjoy chilled drinks. I stayed 5days in this Hotel and found all staff and manager are helping in nature the only problem you'll face that this hotel is 150m away from the road. Lift is working 24hrs . Food offered by this hotel is not too good and tasty so i prefer outside food or order from swiggy/zomato. Overall good experience.

Nice, Neat, Clean & bigger rooms. Cooperative staff. very near to all locations. Airport within 10 mnts. Opposite is a Haldiram. Near to all restaurants and shopping malls. Most Important hygiene. they maintained it very well.

The Rooms were spacious apart from some minor inconveniences in the bathroom...The service was pathetic and in the name of providing fresh food they were taking lots of time and the Parathas provided were not even worth 10 rupees forget 50 rupees each