Hotel Aura - Hotel in Shillong - East Khasi Hills, India

Rooms are less spacious compared to the prices. Rooms are clean fitted with closet and WiFi (slow) available. Bathrooms are clean, hot water available with geysers. Staff behaviour polite and well behaved. Walking distance from Police Bazaar point to hotel. Restaurants available nearby.

The hotel is in a narrow street inside police bazar with no parking place for vehicles. I brought my car and got fined from the traffic police. Service is not good and lot of the appliances like AC and it's remote etc were not working. Rooms were ok but there is no option of fooding in the hotel. Not a value for money at all. Not recommended. It's better you stay in a B&B instead of this hotel.

We stayed here for a night and by our misfortune we forgot our brand new power bank. And this was exactly a month ago, when they told they will courier it to us. Even after numerous, repetitive calls and offering to cover postal charges (how much ever amount), I think we lost our item forever now. I have never seen or heard about a hotel that resolves to such petty thefts at the cost of their reputation. My only advice is if you are searching hotels in shillong please avoid this one and if you can't ,please double triple check you packed all your valuables before checking out. Bcz they will never return your item.

Room all over r cheapest 1200/1500 good service over all breakfast+ dinner arrangment,

My stay at this hotel was very comfortable as the rooms was really clean and well maintained and above all i was highly impressed by the staff who were very professional and very helpful at the same time. I am deducting one star as there is no view from this hotel. Why you ask ? The rooms had no windows. The location of the hotel is what had drawn me towards booking a room here and it was a good decision as it was in Police Bazar market due to which we had an easy access to cabs and buses.

I very rarely feel like writing a review of a terrible experience is warranted. However, Aura was just that. A terrible experience. They are in a tiny lane that is one way, so it's tough to get there with luggage. The rooms are much tinier than advertised. There is no difference in tiers of the rooms. The walls are thin. They don't have their own kitchen and when they say free breakfast, they give you two options that comes from the restaurant nearby. The bathrooms are unbelievably small and the shower knob was broken. It's extremely expensive for what it offers. Maybe, think twice before you decide to go there. The one star is because one of their staff was actually nice to us and also because it's not possible to give zero stars.

This hotel is not a livable place. Authorities should be penalized to let them run as a Hotel. Just throw ur bags and come to sleep at night that too as late as possible. Because it is located in main centre they are charging what they even don't deserve. No ventilation in rooms, smell of dampness in rooms, ants, cockroaches crawl around your bed. My suggestion is unless there is no emergency, please avoid this damp place. There are far better option around this place which are genuineplaces to stay

The hotel staff is very polite and cooperating.. the reception ambience is good .. although the wifi for room did not work, i was given wifi of admin .. i was not required to order food in the hotel as there were many outlets nearby.. However rooms lacked even a window.. they were congested and had no space.. I got all the requirements in the room and they were clean .. hot water availability was never an issue.. the staff helped us with everything we asked for..