Hotel arpana - Hotel in Ranchi - Ranchi, India

Rooms are good. There is no kitchen. So you have to go outside for your breakfast to dinner. The doors are locked by sensor card I was surprised to find my room open and people are there to repair something, in my absence. And once when I was present in the room a washer woman open the door from out side by using the card.

Excessively bad choice to stay. Owner is very greedy. There room looks like of 500 but they charge 1500. Don't go for this option, there are various other good hotels in Ranchi. This hotel rarely gets any customer and when they do they try to loot that one particular customer. Worst experience..

The behavior of owner is very bad. He treats the people staying at the hotel as if he let them stay for free. He don't think twice about insulting his customers if he is called out for any problem in the room. That's what happened to us. We had TV in our room but he didn't give us its remote when we asked him about it, he very aggresivly said why are you calling again and again and that too in front of other customers. Moreover, when we informed him about the malfunctioning room's ac, he directly insulted us and said that we don't have the ability to operate a AC. The worst thing is that at night when I went to buy water from his restaurant, he started saying angrily that why you comes to bother me every now and then. So think twice before going to this hotel that whether you want to get treated like this after paying a good amount of hotel chage.

Worst experience ever. The hotel owner's behaviour was very bad, he is very greedy and just think about how he can charge you extra. He tried to charge us for whole day just for checking out late by 30-45 minutes. However, no one from staff reminded us of checking out on time and we got relaxed bcz in most of the hotels, this much flexibility is available. He started speaking rudely and threatening to complaint about us. We offered to pay for one extra hour, but he wanted to charge us for whole day. It ended with arguing of half hour and we paying extra 500rs. No footfall in this hotel, so, he tries to make as much money as he can from any guest arriving. Service was pathetic. Unclean, dustful stuff.. door of wardrobes in bathroom etc were broken. Fridge was off from long time, so it was stinking. No one responds, if u call reception, you have to go down searching for staff for each assistance.

Service - there is one mad there, i asked water she replied ok but mngr said dont do work of any customer they will do it by there self then mad denied me, Mnger was in his room he didn't know that i am there but i was there and i listen his sentence that was ""dont don work of any customer they will do it by there self you come at my room"" There was a big t.v in room but that was broken, *After dinner at my room i threw the plates and box in dustbin but mnger said me to take it out from dustbin and take with you and throw it at dustbin on the road it was embarrassing moment for me.

Whatever it takes to purely avoid this hotel,this hotel has no fan,tv,no glass,water,even the bathroom is dirty,the comod is full of shot stains,the bed shot is full of hair,food stain,etc and when we go to the manager desk he just simply told the staff that we are here for fighting(wo log jamela karenge tum ignore karna) and he has no scence of talking he talks like he is some kind of bigshot or whatever he thinks he is,u cant even complain here coz he tells u first that The room is very clean And neat but after the payment he shows his true colour,and also he talks with women very rudely(please if anyone can do something please do I request u please close this hotel its not a hotel its a total nightmare for innocent people) if u are innocent and cant argue then he will use that point and try to dominate u but if u raise ur voice then he cant do anything,and also of he try to harash u please call the police immediately he isn't a human he a devil,he will not doe easily he will suffer from cancer I hope that the owner of this hotel will die cause of cancer

Felt like a member of the family.the owner is very polite and humble.he treated us like his family. Provided essential facilities.its a good experience for me.felt safe here .

Pathetic experience found first time in my life I recently had the misfortune of staying at Hotel Arpana. The owner will be take an advance payment from us then he showing his actual face. Maximax time the owner behave like a DON. Unwelcoming Staff: The receptionists had no knowledge of billing , so we requested to see the manager, instead the owner of the hotel came to the spot and started abusing us verbally. He also tried to raise his hand on us and using slang language(MC,BC etc). Adding on the issue there were malfunctioning amenities the fan was not working there were No Housekeeping service in this hotel. Please don't go for this hotel