Hotel Arcadia Regency - Hotel in Alappuzha - Alappuzha, India

Great rooms Good food with lots of variety Staff was slightly "indifferent" towards guests. (Which is not a complaint but the standard is set very highin this regard at other hotels we stayed in Kerala)

The views from the hotel room were nice. They serve Fish in dinner so the smell of fist pissed me off and I couldn't have dinner at their restaurant as I am a pure vegetarian. I had to go outside and have some snacks. The location of the hotel is good and there is a market nearby. Breakfast is very good. Overall it was ok.

We stayed here on 26 Aug 2023. Staff was not helpful at all. Rooms were smelling. Tap was not working .. when were running the tap, water was coming through only the shower. Their repair person was not able to fix the problem. Nobody resolved the problem even after many follow ups. Staff was rude. And a very big problem: THERE ARE NO EXHAUST IN THE WASHROOM. AFTER USING THE WASHROOM, WHOLE ROOM WAS SMELLING because there was no exhaust fan in the washroom. STAFF IS VERY RUDE AND DON'T LISTEN TO YOUR PROBLEM.

Very bad experience. The staff is very rude as well as incooperative. Even after so many requests they don't reactify the problems that I faced with my family in their hotel room. Food is also not up to the mark. Overall the worst hospitality in my whole traveling carrier

Good hotel , and good inhouse restaurant . Maintenance lacking as bathroom door lock was not working. Otherwise good stay.

The staff are more worse than expected, they were shouting on us... As soon as checked in we got cheated for the price of the room.. Rooms were smelling very bad, washroom was not clean.. plz dont ever visit..

Very very bad experience. We went to the Restaurent as the security told liquor was available there. Junior staff doesnt know about the things available. One staff with protruding tummy was not courteous, rude and didnt know and didnt get trained how to behave with the customers. I was there at 8:00 PM still there were only 4 customers other than me. I suppose Poor guest turnout is solely because of this fellow. Otherwise front desk staff and securities were nice, courteous, polite and helpful.

Ajay modi travels don't book this type of hotel please this is bed experience at hotel we purchased good packages form you but as per the price it's not good quality of accommodation and cleaning service