Hotel AK Suites - Hotel in Patiala - Patiala, India

Room are Clean and Safe to stay, location was also good and easy to commute to anywhere from this place. Food was also awesome. Overal guest will enjoy stay here.

The location is bad as there is a local market on the weekends and the whole road is blocked. Plus there is almost next to none space for parking . Although the rooms are amazing and there was a lot of hygiene and cleanliness maintenance as well. The food is also great. Just the location was the issue .

On 31st Aug...I wanted to celebrate a very very special day for a friend plus wanted to stay the night for old times sake As I have stayed here many times precovid. After check in...as i mentioned it was a very important day for us and we wanted to surprise a good friend so a few of friends (all medicos) came in for the surprise. Immediately i got a call from the reception that visitors not allowed. Since the friend whom we wanted to surprise was on her way...i requested the receptionist to give me 15 mins...we will surprise wish my friend and all will leave soon after. She was rude and again asked all visitors to leave. We were desperate as our friend was just 5 mins away and we had no time to change the venue so I ran down to 2nd floor reception and again requested her to give us 15 mins...the moment we all wish our friend...all will leave. She was adamant despite assurance that we will not make any sound or create confusion. All we needed was 15 mins. In desperation I asked her to call the manager while I rushed back to the room as our friend was almost there. As soon as we finished surprising our friend and wished her...the manager came up to the room and was equally rude. Since we had finished our surprise...i told him that all will leave in 10 mins. He got even more ruder , looked at his watch and told me you have 7 mins to leave as if he was talking to a beggar. Yes, on technical grouds...they were right but I have never been more embarrassed and humiliated. I had told my friends that I will book AK Suites for this special day and Ak suites ruined it for me. All my friends were planning to come back in the evening and have dinner on rooftop but after this incident they refused to come back. I am 52 years old and have traveled good part of the world to the world's finest hotels but never have I have ever been humiliated like this. I again repeat...according to the rules they were correct but service industry is more than following rules...its about keeping customer's happy and all I had asked (almost begged) was for 15-20 mins for my friends to be in my room. Congrats AK suites...you won on technical ground but lost your goodwill and respect. Not to mention years of business these medico would have given you.

Location in busy market area. Closed rooms, no ventilation or view Exhaust system of bathroom not working, causing smell in the room also. Irritating!! Breakfast buffet not laid. A la carte Breakfast was nice, tasty and cordially served. overall good hotel with some improvements needed.

I cannot in good conscience recommend AK Suites as a place to stay due to the unprofessional behavior of the staff. During my visit, a security guard made an inappropriate comment that left me feeling shocked and uncomfortable. Additionally, I did not encounter a single staff member with a friendly demeanor, with the exception of the food and beverage employee. In terms of hospitality, I would give AK Suites a mere 10% rating. However, I must acknowledge that the restrooms were spacious and the amenities provided were satisfactory. Despite these positives, the negative experiences with the staff overshadowed any potential benefits of staying at this establishment.

Nice rooms, clean but no windows. No natural light. It gets very claustrophobic and stuffy. You don't know whether it is 6 am or 10 am in the morning as there is no light entering the room and it is pitch dark with the lights off. There are no windows and natural light not just in the room, but even in the corridors and the entire floor. Lack of fresh air is very concerning, however thankfully there is no bad smell. Washroom is nice, but no toiletries provided. For the price, and with some minor adjustments, it could be better.

A mediocre hotel without basic hospitality and decency. The management does not know the concept of hospitality. A Hotel which does not have a dining place, laundry service and other basic needs which one should have, but to my surprise charges same as much others having these basic qualities. 1. Rooms-Average size but stuffy. Cleaning is an issue and generally they suffer from bad odor. 2. Food - Above average. 3. Landry service-Not available. 4. Front desk staff-All but one are rude and frustrated I don't know why. First answer to any basic need is "allowed nai hai".

Decent place to stay in Patialla with good value for money. Rooms are well kept. Staff is courteous. Good. Place is family friendly.