Hotel Aida - Hotel in Kottayam - Kottayam, India

Had lunch in this restaurant. The food is tasty and the servings are large portions. Small eaters may have to struggle to finish their portions. Food is tasty and the ambience is good. The restaurant is well lid out with plenty of space between tables providing sufficiently privacy. The staff are very pleasing, friendly and helped with suggestions about the dishes.

Well maintained property, large rooms neatly kept with adequate natural light. They have preserved the old style as much as possible. The restaurant served a fair breakfast and was serviced well.

I also stayed at Arcadia during my trip, so I am comparing Aida to Arcadia. The chrckin was way easier than than Arcadia. They only made us fill out one sheet of paper. The wifi was good (it was not good at Arcadia). We got two rooms. One was like a suite. It was updated and nice (the shower was separated with glass walls). The other one was old. And they were actually doing construction right above that room, so I'm guessing they're in the process of updating all of the rooms. But the construction noise was terrible and very disrupting. The included breakfast was okay. They had idili with chumanthee and sambar. They get fried eggs. And they had a good ginger juice.

One of the pioneering hotels in Kottayam. My father used to take us here when we were kids. And since then they have evolved over time and had maintained their excellency in every aspect. The food is diverse and delicious. Their resto bar is well equipped.

Nestled in the heart of Kottayam, this hotel is a good place for travelers like us who frequently pass through the city. The hotel's well-maintained Zeon EV charging facility is a welcome addition for those who rely on electric vehicles. But beyond its eco-friendly amenities, the hotel truly shines in its culinary offerings. The restaurant serves up some of the best food in Kottayam, with a focus on local flavors and fresh ingredients. Whether you're stopping for a quick bite or indulging in a leisurely meal, this hotel's restaurant is sure to tantalize your taste buds.

We visited AIDA to have a good lunch, but what we got was a really disappointing overall experience. Poor Customer Service Horrible Fish Curry Meals We ordered Potato Wedges as a starter and Fish Curry Meals as main course. We clearly mentioned to the staff that we need the Main course only after the starter is finished. There wasn't any rush and they had very few customers at the time. They weren't even listening to a customer. They served the main course right after they served the starter. The table didn't have any space left because of this act. It was like they wanted to get things done and be free from serving. Very poor customer service is what we've experienced there. The starter was just okay, and the fish curry meal was horrible, it tasted very bad. We left without finishing the lunch. Please train the staff to respect a customer's preference and tell them to listen to the customer. Show the same interest you're putting in increasing the rate of dishes in actually preparing a tastier quality food.

I wouldn't recommend this hotel for families traveling with small children. Its in the middle of Kottayam city; the walls are paper thin. We heard ambulance noises and other vehicle noises throughout the night. The convention centre is right above the hotel rooms, since there was a big event on Sunday evening, we could hear the entire event in our room and then the cleaning crew moving furniture around while cleaning as well. The front desk was not helpful. The food was okay, nothing to rave home about.

Hotel Aida is such an old Hotel but still keeping its excellent service and prices. Hope for their best in future. I recommend them to upgrade the outer look of the Restaurant + Hotel but at the same time i dont have any complaints on the interiors