Horizon Homestays Dehradun, Mussoorie - Home Stay in Dehradun - Dehradun, India

**Read this Carefully** This was my third time staying at this property; I stayed solo twice, and both times I had a somewhat positive experience. However, this time I went with my close friends and had a terrible experience, and I am now feeling embarrassed. However, I knew the owners were too rude and not cooperative with others, but I was okay because I don't drink, party, or make noise so I never had any problems. However, despite being sober, this location is absolutely not for you. This facility feels like a jail, especially when you're with the harsh and controlling proprietors. Since they don't serve food and you can't order anything late at night since there will be too many locks and if you don't have the keys the owner will claim we won't open the gates at this time? And will taunt is this the time to order the food? I always choose the most expensive family room because of the space, However, this time, the a/c, tv, and geyser were not working, and the weather was lovely, so we didn't say anything. However, on the final night of our visit, even the fan stopped working, and we remained in this position for two hours while waiting for the light to come on. The light did come on, but there was a malfunction somewhere in the house. When I called the owner at 2 am, he stated that there had been no light in the residence since evening and that we were unable to file a complaint at this time. I said it's ok, we'll check out then, the owner replied Is this the time to check out, I responded in a furious tone, "Do you think we'll be in this spot all night?" Open the doors immediately, I promptly called a cab and left the building at 3 in the morning, but one of my friends made a nice gesture and apologized for having disturbed you. He responded, "You guys keep bothering me by ordering food at night and checking out at this time." And in front of my pals, I felt ashamed. **GO at your own risk**

Had a very unpleasant stay at Horizon Homestays. I checked in on 4th July for one night stay. I was charged 900 rs for the same. I had plans of extending my stay if the experience felt good. The experience felt very unpleasant and I had to cut my trip short because of it. I did not check airbnb before booking this place and later found much cleaner options within 4-5 kms in both North and south directions. There were a couple of options in same or lesser price range on airbnb. I got influenced by the overall ratings on google and made the mistake of not reading some of the recent reviews. I have given two stars because the owner allowed me to see the room before making the payment and because there was hot water (geyser) available for bath. The rooms felt damp and smelly when the lady owner showed me the rooms. The owner (lady) told me it was because the room was closed as they were away from home and would change in few minutes after opening the windows. She almost pressured me into making the decision quickly and make the payment ASAP, which is the mistake I regret. It was evening already and I was tired and so I gave in. The smelliness reduced a bit after opening the windows, but it was still there till next morning. The room gave an experience of being in a old room in a commercial hotel where people are not too bothered about the warmth and cleanliness in the room. If like me your reason for going to a homestay instead of a hotel is warmth and cleanliness you won't get it here. There were cobwebs and a makdi near the stool at the corner which made clear how long has it been before it was cleaned properly. I took the room with fan, with big windows and no AC. The fan was installed so close to the ceiling that if you sit or stand you feel the air but once you lie down the air hardly reaches you. When I shared this with the owner (male) in the morning, he told me they have been using this room for a long time and no one has said this to them. The bed sheets, pillow cover and curtains all felt very old. The rooms are not as spacious as they look in the pictures. The AC room next to this room felt even more smaller with just one small window. There are too many iron gates installed to keep the monkey out within the small space. And yes there are lots of instructions printed and pasted on different doors. The experience was so unpleasant that even though I slept extremely physically and mentally tired around 11.40 pm I could nt sleep, kept waking up every few hours and finally got up at 4 am and had to leave the place around 6 am. Hope this helps someone make a better decision.

Employees here are extremely unprofessional. I was denied a room upon my arrival even though I had a conformed booking. Employees at the check-in counter even misbehaved with me and my sister. Owner of this hotel needs train these employees about managing customers or atleast get some trained professional.

Worst ever place without any basic facility ,rude n uncooperative owner, in short a big black spot in the name of homestay. They don't have any helping staff for luggage n also don't have a way to greet the guests . There was a kitchen but it's chargeable which includes the use of only utensils n a gas stove . No clock room facility. No home cooked food which is the basic requirement of any homestay.They put lots of restrictions as if we r not giving any money for staying over there. They charge very high in comparison to the other hotels or homestays in the same area.

Horizon homestay .....name only feeling like home ....good location ...and very good service and guidance ...for tour .... thanks a lot HORIZON .... Had a wonderful and memorable stay..

I'm not sure why this property is this highly rated. But rooms themselves are not even half the price they're charging. My room was so small that I couldn't even open shelves which were providing. Everything from laundary to even using kitchen is chargeable. This is not a homestay. This is a very badly maintained hotel in home. I would suggest people to look for Airbnbs in the area. They're much cheaper and better. Honestly hotels in the area cost less and provide better facilities.

The experience was terrible. I will not refer anyone to stay here especially if you're coming to Dehradun to relax. The mother and son duo will ensure that your stay doesn't go well. They don't provide many of the services listed under their Property Policies. I've visited lot of places but never came across such inco-operative hosts. We were two girls who chose this homestay due to safety reasons, little did we know that they can knock doors at any hour of time during night. They have this strange policy which was never told or mentioned anywhere that you have to pay on daily basis(for food or any other service, if availed) unlike other stays where you pay your bills while checking out. When asked for utensils they said you can take from the kitchen but get it washed (where again a helper shall be provided for the same, has been laid down under Property policies) The room was on first floor, stairs are there. I've spine issues hence requested if my heavy suitcase could be taken upstairs to which it was replied sorry we don't have servant as of now, please help yourself. (luggage assistance shall be provided- under Property policies) one of our female friends was also arriving Dehradun early morning for which we requested if they can make some amends and allow her to stay with us (may charge for the same) but they denied , they may be correct on not allowing three in double occupancy room due to room being small and suffocated, but the tone and the way land lady spoke was horrible. She will make all such faces and use the tone as if you're living there for free and without any IDs. What is to be noted, for consecutive 2 days this conversation used to be initiated and goes till 12 AM or soyes apparently that is how are retreat was made like. There's no exhaust in washrooms and we found the dustbins(washroom) filled when we first checked in. We booked the place for four days, we left a day early only. It was my other friend's birthday who was there with me, she cried on her birthday because of their rude tone and behavior and in some or the other way. if you're booking the place for view or anything there are better homestays and oyo near by to go for.

It was a marvelous stay with family- me And my parents. Beautiful, spacious and sparkling neat and clean room with best amenities at budgeted prices. Superb location on Rajpur Road- connected as well as secluded. Beautiful view of the mountains all around the property. And the best part- Delicious he made food- best you can ask for while traveling and reasonable prices.