Hi City INN - Hotel in Guwahati - Kamrup Metro, India

Authentic service, I like it very much, the food was very hygienic, waiter also very approachable and receptionist warm welcoming, thus I thank all the menagemet staff for everything, behold in next time I will surely stay again Hi City hotel. Therefore I have rated it 5 star.

The rooms are good great ambience... service is good too price is bit high but it beats the cleanliness

Good budget hotel located outside city limits. Not exactly easy to get to due to the highway construction work going on. Rooms were a bit cramped. Don't expect fabulous views from the window. Good for those travelling on business or quick stop over. Bathroom requires an upkeep. Centralised hot water anytime. No dedicated restaurant yet in the building and so its room service. Good food and courteous staff.

the rooms are cheap but the ones for Rs.1000 has small beds. The location and rooms are neat including the bathroom. however the only prob is the beds which is small for 2 people. If you have a friend then u both can't fit in it for that u need to take the room and that'll be enough. now again the Rs room wouldn't be enough for 3 people. one can adjust in it but wont have any open space to roam around the room..

Worst experience.. Booked the hotel rooms through OYO.. The first payment was made online, then on the day of check in we received a call insisting to pay the remaining amount to confirm the rooms booked. Also to mention he insisted to make the balance Amount through Gpay, then they said there was some problem.. Insisting to make the payment for the second time... But it went on to say that the transaction was not successful ...Insisting to pay the entire amount the third time assuring The error of payment will be refunded in full amount. On reaching the hotel, the reception denied that payment was received and when we explained the situation he totally denied stating that the hotel has not been credited. More over to total surprise the balance amount supposed to pay was higher than the booking amount mention in the APP...

Staff is unresponsive. They charged me more than what was actually listed in OYO. Would never recommend anyone to go out there. What there scheme is : they would say this is not a property of 700 rupees or say "oyo has a technical issue" and charge you extra but what they're doing instead is attracting customers through oyo app and make your stay offline instead of online and oyo won't be able to help you cause they have already cheated you with offline booking when you had an online booking with them. Additionally, they will not even pick oyo calls. Nor the owner or the manager. If you have such issue with oyo for listing it at such low rate, why do you have an agreement with them? Cause obviously, let me guess, cause they bring you customers you fraudulently charge more than they have booked for? Exploit their urgency and helplessness?

We booked from Oyo but we were denied checking at the same price .At reception they were asking for more money. After an hour of struggle of calling customer care we were given check in . Very unprofessional behaviour from the receptionist. Be aware while booking this hotel.

I am writing to expose the scam they are running through online booking portals. They are only present on booking portals to make the customers walk up to the hotel. After you reach the hotel they deny checkin stating that rooms are not available. Now that you have already wasted time and money here, you will ask if anything at all is available then they will give you a room at a price 3X of you had originally booked. Besides, they are not interested in regular customers who are travellers, who take hotels for stay purpose. They are more interested in couples who take room for few hours and pay proportionately higher than what you would have paid. This allows them 3 bookings at least in just a single room in a day. So don't waste your time here.