Grand Ayur Island - Resort hotel in Panavally - Alappuzha, India

Poorly Maintained Resort. I recently booked a resort as a venue for a business meeting, expecting a professional and conducive environment. However, my experience at this resort left much to be desired and was far from suitable for a business setting. The quality of the food provided was below average, lacking in taste and variety. The dining experience was marred by slow service, disinterested staff, and a lack of attentiveness to the guests' needs. It was apparent that the staff was not well-trained or motivated, which greatly affected the overall experience. Overall level of service throughout the resort was subpar. Requests for assistance were met with apathy and indifference from the staff, creating a sense of frustration. It seemed as though the management had not prioritized customer satisfaction, as evident from the lack of attention to detail and the overall disorganized approach to guest services. Based on my experience, I cannot recommend this resort to anyone seeking a comfortable and enjoyable stay. The low maintenance of the property, coupled with poor food quality and lackluster service, significantly detracted from the overall experience. I would advise potential visitors to explore other options that offer better value for their money and prioritize customer satisfaction.

One of the best staycations... One of the best staycations we have ever had. I have visited other properties in Alleppey but what stands out at Grand Ayur island resort is how the property blends with nature...Superb ambience....Good service and food... In an Island. A wonderful experience of visiting. From the time we entered the resort , welcoming us with a welcome drink ,stay ,food , Ayurveda massage ...everything was fantastic. Serene green atmosphere, well maintained clean rooms .Altogether it was a fabulous experience. Food is the best part of the trip. The staff receptionist to the workers were so friendly and pleasant .

Hello all..!Visited this resort by watching a forwarded video.Reservation was easy,Assisted by Mr.Sybil.70% payment completed.They shared the location to reach the place.After arrival called for the boat to transfer to resort.Boat driver Mr.Ashokan safety is important wear your life jacket.On arrival welcome drink provided and remaining 30% payment completed.Assisted by staff Ms.Jisha,We looked around and were not so happy because place requires more maintenance,Room was lake facing with amenities (towel,dental kit,moisturiser and shampoo)but no body wash*.kids play area and pool side beds can be maintained and more attention.They asked us in advance for lunch which was amazingly prepared by chef (Mr.Manish).Served with smile by staff (Yedhu and krishna kumar)We utilized the pool and it was about 4feet deep.later evening beverage with snacks.And awesome dinner and day of check out nice breakfast. Congrats to the staff as they are very friendly..! Rating is for the staff,chef,food. Requires major maintenance for resort and facilities. Thank you

Wow what location... Nice,beatiful and well maintained rooms.... Excellant service ... Nice and tasty food .. It is a place to be stayed in Kerala....

Best place in Kerala. They have a resort on the island. Theyprovide a boat facility for pick and drop and also they provide free boating inthe lake. The staffs are nice and sweet. The food is amazing. It is providingservices worth more than the money paid. Everyone is really sweet and makes sure tomake your stay memorable. The property is very good and has an amazing view.The place is very calm and quiet.Must visit the place. Regretted not coming here soon.

Visited for a 2 night stay with family. Decent rooms by lakeside, food was delivered promptly and to our preparation requirements. Limited outdoor sport possible. A large badminton court and a basket to shoot. Boat ride was pleasant. Ajith the care-taker helped with our needs. Good place for a quiet stay.

Island has this resort with pool . Small kids area . For reaching this location we have to use boat service they have which holds few members at a time. So too much time for waiting was bad

We went for a day stay and Grand Ayur dint disappoint us. Just 5 min water ride to the island. Have enough play area for kids, have badminton and sports balls with indoor games like Chess, carroms and ludo. The place is quite enough to accommodate 30 to 40 people. Rooms were good enuf but can maintained better. All rooms are facing Vembanad Lake and views are beautiful. Pool is spacious and are 4 feet deep. Resort have marry go round, slide and many swings. Traditional fishing sticks too. Dinner had lots of varieties which are lots for a family and wastage is sure due to this. If that can be changed then it would be good. Staffs are friendly especially Ajith, Resort Manager and others. My room was changed as the room door were not locking and they dint hesitate to change. All together a pleasant stay. But restrain kids from drinking water from pool as my kid got sick. Rest everything's fine