goSTOPS Delhi - Backpacker Hostel in New Delhi, Delhi - Central, India

I don't understand why Lonely Planet recommends this hostel. Customer service is poor, the rooms are DIRTY and lack ventilation, and the common areas stink. It's not worth it. Budget travelers, stay away. I don't expect luxury when booking a room at a hostel but c'mon, basic cleanliness.

An Abysmal Experience - Think Twice Before Booking! I've been traveling consistently for over a decade, and never have I come across such a disappointing hospitality experience. The staff at GoStops in Delhi left much to be desired. Instead of the welcoming atmosphere one expects from a reputable hotel, we were treated as if we had just walked into a hostile environment reminiscent of an unfriendly police station. Their demeanor and conduct were not only unprofessional but also borderline hostile, resembling goon-like behavior rather than genuine hospitality. The property itself was mediocre at best. When paying 3000 bucks for a night, one doesn't expect luxury, but basic functionality and hygiene are non-negotiable. We were met with a broken shower, a malfunctioning mixer that failed to regulate hot and cold water, and an unsanitary commode that overfilled upon flushing. For those considering staying at GoStops Delhi, I would vehemently advise you to look elsewhere. A property that fails both in hospitality and basic amenities is not worth your time or money. I, for one, will never recommend this place to any traveler.

Excellent, well-decorated, clean and tidy place to stay in a moderate price, situated by (the main road) some subway metro station. Beautiful paintings around, and a great vintage community kitchen. Stayed for one night here in a 4 bed dorm, wanted to extend stay next morning but couldn't as almost all rooms (and in my budget) were booked.

All the people in my room snore like crazy for god knows what reason. I have earplugs but they are completely useless when 5 people are snoring loudly all together. Most of the people are not young here, there is a big amount of man over 50. Also, a lot of people check in at night and the staff turns on the brightest light of them all (there are 4 different lights in each room), waking up everyone everytime. (I am not the first person pointing this out) The location of the hostel is very close to old Delhi, probably not the safest and cleanest area of the city but it's really central to the old town and you should know what you get if you choose to stay there. The amenities and common areas are really nice, but beds don't have curtains and the bathrooms are not the best. I attached a video of what it feels like to sleep here every night.

Double standards, that aptly describes the staff behavior here. I stayed at GoStops for 60+ days in multiple trips. I had good experience until the double standards became the norm. I was allocated a bed which was in bad shape and not in a condition for a human to sleep I complaint against same to the reception but was told they cant change or help me was told other beds are occupied but noone came for 2 days, laziness or selective service IDK. I once had health issues and needed ac temperature to be reduced was told they can't control temperature but changed when on a later date a group asked, again laziness or selective service ? It would be batter if they actually work on guest hospitality than pushing for frozen food sell the place will be much better.

A clean, comfortable and smooth experience.. not to mention convenient, for the nearest metro is right outside the door. Even for someone who doesn't travel much the experience was butter smooth my entire stay. A reliable option through and through.

Except for the attendant in the night, everyone was friendly including the 3 dogs... The food was decent, The best part is it's right outside a metro, 24x7 store in walkable distance, rickshaw available at doorstep...loved every bit of it

The location of this property, right outside exit three of the Delhi Gate subway, is by far its greatest asset. In addition to 9 individual rooms, it provides 9 dorm rooms. On request, food is provided, but it's not very tasty. Given the cost, we anticipate better amenities. At times, it seems cramped. Sometimes there is no bucket in the bathroom or the geyser is not working. Because check-in is at 1 pm, if you arrive in the morning you are made to wait until noon. The employees are polite. I've made a lot of friends while I've been here. 3 out of 5.