Gold Crest Business Hotel - Hotel in Navi Mumbai - Thane, India

Sharing the pros & cons of my experience during the 2 week stay. Pros: 1) Nice rooms 2) Cordial house keeping staff 3) Breakfast is decent although Rs 200 is a big steep but given its a buffet, no arguments here. 4) for whoever is seeking a hotel with a central location, this is it. Cons: 1) The entry of the hotel is not great at all perhaps due to a local liquor store being right by the entrancd. 2) electricity earthing issue in the room, i got electric shock twice. 3) rooms were infested with cockroaches 4) Guests are not allowed in the room (as if everyone has only one buisness inside) my colleague had to provide his ID to get the access after insisting. 5) They don't permit outside food given the fact that even 5 stars don't have restrictions. 6) When I called for ice to have my cold shake, one of the staff actually came to check the reason i called for it before the ice was delivered to me. (Assuming that I was having liquor, which apparently is not allowed inside the room) that too I was billed Rs 42, which I objected too , later they waived it off. 7) when I asked for bigger room they provided me with extra cash with no receipt at all when asked the manager he straight said we won't provide the bill. 8) parking is a big issue , so if you are driving your vehicle there , think through in case of longer stay. 9) while I was checking out , the managers were so occupied in speaking to each other that they provided no assistance at all & clearly ignored that a guest is exiting the hotel premises. All in all , i would mark this place as a strict fancy hostel & not a hotel.

The hotel is located at an excellent location with all amenities , more over the staff at hotel was very caring and helpful. Due to my official work I had to leave my family at hotel for about a week. Sh.Navin Bansode General Manager assured me all help to my family , he took personal interest for arranging Air Ticket and Financial help. I would highly recommend this hotel not only for Buisiness but for family get-together or vacations also

We recently celebrated our father's 75th birthday party at this hotel banquet and it was truly an exceptional experience. The ambiance was delightful, the food was delicious, and the hospitality was top-notch. I am particularly grateful for the invaluable support and guidance provided by Manager Mr. Prashant Jadhav, who was incredibly helpful, and very polite. Words cannot fully express my gratitude. Without a doubt, I will enthusiastically recommend this hotel to my family and friends. Thank you for making this celebration unforgettable. Thanks and Regards Sachin Bagkar

Good food, good ambience, only issue the day I visited they had some power issues, no power backup.

We booked with double occupancy. One guest came later in morning. He refused him complementary breakfast. Strictly avoid this hotel as poor service.

Not recommended, front office staff asks for extra monet that to on their personal order

This hotel looks is very beautyful, but inside is the resturent, all the veg food are available like all the chiken menu, super fast serve and service person with good behaviour, environment is very nice... Price is very reasonable

The Hotel looks good from outside and inside the restaurant. It was just a family dinner so dont know about the quality of rooms. The food was okay type can't say "Wow". We ordered Chicken Tandoori, chicken Kalimirch, veg spring roll, crispy chicken, ChickenTriple schezwan, Burnt Garlic rice and in beverages lime soda and Hot bevg. We gave full order but told in advance that we will be having starter than when we are ready can serve the main course but inspite of informing they made main course and served without even asking us which was truly disappointment. Their veg spring roll was totally distasteful. Chicken Triple shezwan was bland total failure. The Half portion of Chicken Tandoori was not satisfied it was only four small in small plate. Only liked chicken kalimirch and crispy chicken an average food. If you ask me about Pros: Good thing about hotel is the look of restaurant is good plus price is little less. We are not going next time to this restaurant as it ruined our ocassion.