Giovanni Suite - Hotel in Bhopal - Bhopal, India

Great experience staying here. Staff is very helpful and cooperative. Staff member Nandu was a great help. Tea is outstanding. Nice decorated rooms and have all means of entertainment. Thanks for your hospitality!!

Perfect Budget Hotel Rooms were clean and service was very prompt. Even the breakfast is not included in the cost, they will provide the breakfast with minimum cost with great quality food.

This is an amazing homestay. The staff is so friendly and their hospitality is the best. We went there for joing my brother at AIIMS Bhopal, did not know anything about the city and booked this stay. We just felt like a home away from home. Highly recommend this. Its quite affordable as well.

We stayed here as a group during a family event for 3 days and had most of the rooms with us. It was a wonderful experience. The rooms are well furnished and spacious. The common areas are also well appointed and were very useful for a group stay. The staff is very nice and polite and they took really good care of all our needs. Special mention for Nandu who made sure that we were comfortable throughout.

I did a booking for razz room for 14th-15th feb. Due to my medical emergency (severe UTI) I was not able to complete my stay. I requested MMT and the giovanni suites on 13th feb for cancellation and refund but as it was a non-refundable booking my request was denied. I contacted the hotel and they said they will give me a booking for any other date per my choice. I contacted the Concierge and asked for a booking for 25-26th feb. They agreed.. but on 20th feb I discovered that I have not recovered and had to get hospitalized. I contacted the Concierge again to just enquire if any other available date after 2 Mar. He said he will call and let me know but he never called, the next day when I called him he but the refused to modify the bookings and told me that my existing booking is also cancelled. Now, they cancelled my booking for 25th as well. I spent 4.5k for the room but I didn't even get a chance to stay in the room. And both helpline and concierge are unreachable and disconnecting calls very rudely. I never asked for a refund only modification. My existing booking was also cancelled without even checking with me just because I enquired about the modification. This is so rude and unempathetic. They cant see other's misery. No one can predict medical emergencies and If you are running a business in hospitality at least have this much of respect and understanding. Very disappointed. EDIT- replying to the response posted below :- 1. Yes, I get it its was non-refundable booking but MMT provides options for both refund and modification in dates if you have a medical emergency and if you provide appropriate documents for the same (as we did ) the only deal is that the hotelier should agree and approve the request. So it was not "complimentary" or "favor" on your part. Its basic human decency especially when you are in hospitality business. Also, there was NO mention by our side regarding the refund, all we wanted was modification. 2. There was no mention by me to CANCEL the booking altogether, I just enquired the concierge if the same room is available on4th-5th mar on which I was told we will confirm and let you know. That confirmation never came. No calls , no texts. I had to call him the next day to get the updates on which he told me it will not be possible and stopped picking up my calls .When someone else called on my behalf he told them that booking is cancelled by me. I never asked to cancel the booking. 3. The way situation was handled by disconnecting the calls or not picking up the calls from your side was very unprofessional. We never screamed or howled at anyone, in fact the concierge literally said "nahi hopaayega aapko jo karna hai karlo" and disconnected the call.

Rooms are good but the service is pathetic. Very limited items. Check their website for actual price of food. The staff will often cheat you with exorbitant price. For ex- the price of thali was 300 on the website and staff kept insisting for 400. After speaking to their manager, it was adjusted to the actual price. Also, they will ask for 12% higher if you don't pay in cash. They're flouting gst norms. Their staff needs confirmation call from manager before handing over change. The location is useless. There is nothing nearby. It is a dead end location.

Amazing It's a superb stay. The entire property is very well maintained and Clean. The rooms are bigggg and the wash rooms are humongous. They set up the dining table so well. Their staff Nandu & Shivraj are the real heors. They are always smiling and ready to serve. You can very well say " Nandu ,,, sab ka bandhu..." Food prepared is also yummy. Exactly home made organic food. We had our dinner later than we usually have but none of us had any complaints. Overall very good property. Feel absolutely at home. The towels and bed sheets they provide are washed and provided plastic wrapped. Superb hospitality. No wonder it is awarded the diamond category.

Excellent stay.. We booked the entire villa and had a blast... The staff was also very helpful and pleasant.