Ginger Faridabad - Hotel in Faridabad - Faridabad, India

The hotel is newly built and has an easily accessible location. Rooms are clean and have attached bathrooms tv and kettle. The worst thing is the service and service request section, they respond only after 3-4 calls just to bring in water or to take care of a non working kettle.

It was a pleasant stay at the conveniently located placed. Raghav at the restaurant was a wonderful person with great gesture towards service. Rooms could have been in a little better shape though.

I am writing to express my disappointment service and staff at your hotel during my recent stay. Unfortunately, my experience was far from satisfactory.. the attitude of some of your staff members was quite unprofessional. I experienced several instances where I felt disregarded and treated with indifference. The lack of genuine hospitality and warmth that one expects from a hotel staff was disheartening. Moreover, the cleanliness of my room left much to be desired. This made me question the overall cleanliness and hygiene standards of the hotel.

Food is tastylike home food. Staff member Vikram& his team members are good.Housekeeping to be improved in room side. Anyhow good stay.

I was in this hotel for 10 days , the facilities were very good , and main the food of this hotel was very tasty and fresh also. And the service there was also good. they were so cooperative and helpful towards us. Specially thanks to ujjwal.

Hotel's service and infrastructure is very good. Services provided by their staff like food etc. are fantastic and appreciable. Really, i had a good experience with ginger faridabad. Behaviour of the receptionist (day and night shift) is too polite.

I stayed for a month at the hotel. The rooms are small but decent for their price. The service is good. Housekeeping staff Satish was accommodating and great at his job. Ankur at the reception was always utterly helpful. Ujjwal and Raghav in the dining staff were also friendly and helpful.

It was an unpleasant surprise that the place was under renovation. This was not mentioned on the Ginger website, nor did the person at the reception tell us before we booked and paid up. Reception area was full of dust and construction material. Makeshift reception was in a room. Restaurant was not to be found anywhere. Food was placed in a very narrow corridor and one had to sit in rooms with tables. Response time of service is very slow - at least 2-3 reminders are necessary before anyone reacts. We paid for the most expensive out of three room categories with a king size bed but were told on arrival that there are no rooms of that expensive category with king size bed in Ginger, Faridabad. What a scam! Monu from housekeeping cleaned the room as best as he could. Commode was irreparably stained and an ancient AC at temperature 16 degrees cooled at best like a ceiling fan! AC was changed with another one that was equally bad! Only thing that is positive is the location. Unlike principles of hospitality, they don't offer you any compensation for the pain you're put through. They don't even apologize. This place should shut down!