GEM hospital And Robotic Surgery centre - Hospital in Chennai - Chennai, India

GEM Hospital has emerged as a renowned name for providing world-class gastro care under one roof. The healthcare centre caters to patients from all across India and international patients for its specialised, advanced laparoscopic and robotic surgeries. We had visited GEM hospital in Chennai recently and was amazed to see the infrastructure and facilities available for patients. Very quick response to our request and doctors and nurses are very helpful and caring! GEM is on of the best hospitals for all your abdominal ailments and the doctors are vastly experienced. I Highly recommended.

The emergency room is unhygienic & full of flies and mosquitoes. I had to get my young nephew here with a gastric problem at 2:30 in the morning. The doctor in charge was a woman who was rude and couldn't care less about explaining any procedural treatment. Thankfully there was a duty doctor on call who was sensible and recommended some tests for the morning. When we reached in the morning they sent us from pillar to post to try and make sure that you pay for another doctors appointment before the test results are out. When I questioned this they decided this was suddenly not needed. The Gem hospital system is rigged in such a way that the test results aren't let out so you're stuck with this hospital for any further consultations as well. An unhygienic and morally corrupt institution that reflects the state of the country today. Squeezing the poor for the last dime in their pocket since they don't know any better.

Doctors are good. But I don't know how the administration works.In this hospital except doctor no one knows English or Hindi. They only speaks Tamil, either patient party understand or not they will speak will Tamil and leave. Unqualified Lab assistant recruited ,all are Diploma nurse, they even don't know what test, how to do, what medicine when to take! They all start discussing for a small test or medicine also. It looks like they heard first time. Full of irresponsible.Even the pharmacist also corrupted, many outside things they are taking help as they don't have. Pharmacist discussing for profit margin with outsiders. Fully corrupted. I hope Dr.Palanivelu will look into all this issues and sort out. Good hospital but ruining with such issues. Other state people surely will face issues while doing treatment in this hospital, due to Language issue, Unqualified Nurses, corrupted Billing unit, Pharmacy. They will charge high and unnecessary as they think you don't know Tamil so. Sad to see such conditions in our Country. I have given 1 star just for Doctors. Really they are supportive. But adminstration worst. I think only Tamilnadu people can do treatment in this hospital, as they will have less issues.

My mother undergone Hysterectomy and IPOM surguries in GEM Hospital. We are from Ongole, Andhrapradesh. We came here as this is the best hospital in laproscopic Surgeries. This hospital has well qualified and experienced Doctors. Doctors explains really well and are very patient. Staff are kind, hardworking and cooperative. Rooms are good and spacious. Prices are reasonable.

My father in Police service my mother had Serious Giddiness and loss of consciousness. we consulted many physicians of many hospitals for 3 yrs and she was not diagnosed with proper treatment finally our family member friend recommended Gem Hospital who found it was cardiac related and recommended Dr VKG Rajasekar in Gem hospital. We met Dr Rajasekar , who interacted with my mother very nicely. he diagnoses within minutes and adviced tests. He found there was serious electrical block in holter. He performed advanced pacemaker which cured my mother. All the Artemis staffs in gem hospital was very nice to us. Brother Rajthilak/ Sister Nandhini was taken care of my mother very nicely from OPD services to till the discharge, also Gem Hospital hospital staffs taking care was very nice , highly recommended Gem Hospital for advance Heart Treatment . I will recommend Dr VKG Rajasekar in Gem Hospital for any cardiac problem. We thought Gem is for Gastro . Now Gem is popular for advanced heart treatment too.

I had to visit GEM as I had a mild seizure, this is not my first visit either, but having said that I am amazed at the cleanliness of the place. The front office staff are very courteous and professional. I like the place and a few special mentions are required here. 1. Mrs. Shanthi -- PRO customer service, this lady is very patient and is always willing to assist with a very cheerful disposition 2. Miss Narmada ( Kerala), staff nurse, again a person with a very nice and customer centric attitude and last but not the least my thanks to Dr. Rajasekhar ( Cardiologist), this Dr. is very knowledgeable and is willing to listen to the patient's side of the problem. I highly recommend this hospital, the only small drawback is the distance from the city. Keep it up GEM!!!

Good patient caring and very special for kidney stone. Lot of Specialist doctors there. We can aproach anytime 24*7 doctors are available there. After surgery during bills payment time for insurance coverege was done without any issues very special care and guidance given by charanya mam and explained clearly thank you Shiva

I wanted to express my heartfelt gratitude for the exceptional care and support you provided during my mother's recent surgery. Dr. Senthil Nathan's expertise and dedication were truly remarkable, From our first meeting, Dr. Senthil Nathan's instilled confidence and reassurance. He patiently explained the surgical process, answered all our questions, and provided detailed information about the risks and benefits. His surgical skills were nothing short of remarkable, and my mother felt safe and cared for throughout the entire journey. His follow-up care and concern for my mother's well-being were truly heartwarming. Pradeepa(PRO), your assistance and coordination throughout the process were invaluable. You made us feel comfortable and well-informed every step of the way, and we appreciate your professionalism. Umamageswari (Insurance team), your timely and efficient handling of insurance matters eased a considerable burden during this challenging time. Your expertise in navigating the complexities of insurance claims helped us focus on my mother's recovery rather than financial worries. Thank you all for your outstanding efforts and genuine care. We are truly grateful for everything you've done for our family.