Frank Ross Cafe - Fast food restaurant in Darjeeling - Darjeeling, India

I had a recent visit to this cafe, and my experience was a mixed bag. The exterior and ambiance were quite promising, which initially got my hopes up. However, I was dismayed by the owner's behavior. He continuously berated the employees loudly in front of all customers, which created an uncomfortable atmosphere. I even witnessed a concerning altercation. To make matters worse, the large paneer pizza we ordered turned out to be disappointingly small in size, and the quality of the pizza left much to be desired.

Found so many negative reviews, but honestly saying we have tried only butter paper masala dhosa multiple times from this restaurant. We found the same taste as in Kolkata's restaurant but the price was a little high.

We got severe food poisoning here. I'm a resident of Darjeeling itself, however I'd strongly recommend people to NOT GO there. The food was inedible. The beverage was below average. Service is at a sloth's pace. We fell sick as soon as we reached our home. NOT RECOMMENDED

Few days back I was in winter vacation with my family at Darjeeling. So, as usual we went at the one and only cafe in India which is only available at Darjeeling named Frank Ross Cafe which is located at Mall Road. The cafe is really very nice and quite large seating arrangement they have. But the new and interesting thing is this cafe has the self service. But, trust me the foods which I tried are very tasty, hygienic and great. I tried here Cheese Garlic Bread, coffee, and garlic bread. All the items are very different because all the items are handmade. With live kitchen of them you can easily enjoy your meal or snacks with nice wintery seasons of Beautiful Darjeeling. I really love their food quality and taste. It's very homely feeling. Not so rich in taste or not so poor in taste. If I talk about improvement then they only have to improve their behavior and all the tables should be clear well. Staffs are good but not so friendly. Ambiance was good but not so much better. All over experience was good. But still food quality was great. I RECOMMEND everyone if you are thinking to visit Darjeeling then please must visit here. Because this is only one cafe in India which is at Darjeeling.

I started off with black tea, which was nice. Then we had ordered Dosa and Chhole Bhature, both below average. Also they take ages to serve the order. You can visit this place if you're preferring veg food only , otherwise there are many joints nearby that serves better breakfast.

We ate here twice while in Darjeeling. The food was good, the service speed was reasonable and prices OK.

Simple cosy n feel good cafe w delish chai n aloor pratha is of generous portion

South Indian platter ordered. All old stuff pre heated. Bad smell too. Chutney ok but sambar tastes added hot water. Told the manager about the quality and asked him not to serve old food