Fortune Resort Sullivan Court, Ooty - Member ITC's hotel group - Hotel in Ooty - The Nilgiris, India

We stayed here for three nights. The best part here is restaurant. From the ground staff to upper management, everyone took great care. Special mention to Chef Karim and Nikhil. Dal fortune was one of the best and service was top notch! Hotel is also very good and give you a vibrant experience.

The staff are incredibly friendly. Rooms are clean and spacious. A little difficult to locate, but blindly following Google maps is your best approach. They have a nice restaurant and bar on site - both are extremely good Don't forget to try their welcome drink

Had an absolutely lovely stay at this place, rooms were quite functional and the bed was cosy. Everything was clean. Staff were very prompt while responding Being an ITC hotel, the food was excellent, anything we ordered off the menu was great . Breakfast was alright too. They had many options . The bonfire could have been more fun with a live counter / performances! The forest facing room was quite nice. This place is really close to the rose garden. It's absolutely quiet and peaceful at all times. We didn't use any of the facilities like gym, snooker table etc so I cannot comment on the same.

We visited this hotel last week during my road trip.The location is superb and the view from the room is mind-blowing.Room service is little slower as per expectations.Staffs are good and humble.Food was good .property is well maintained and decorated.overall stay was satisfactory.

I believe I couldn't have asked for a better experience at Ooty. Rooms and location is great but what goes beyond everything is their hospitality and service. Mr. Vijesh, the manager was very hospitable and made us feel very important. I fell sick and the hotel staff took all the care and even arranged for a doctor as well. Chef Karim Khan was so concerned and offered to specially make comfort food. Bell boys, reception staff and all other staff are very well trained. Always smiling. View from the club room is too good.. all in all a very comfortable and pleasant stay.

Amazing food and awesome hospitality. We visited the restaurant only. It was great to meet Executive Chef Karim Khan. His specialty "Dal-e-Fortune" is probably the best Dal Makhani I have had. Extraordinarily delicious. Great food. We had an amazing time, thanks to Chef Karim Khan.

Top Notch Hotel. Excellent service. The staff is very well behaved. When they have to handover somerhing to me at the reception, theh will hold it with both hands, as a sign if respect, I really appreciate this gesture. When i needed milk packet, utensils etc from the room service, they would give me in double quantity and variety. This way I had enough of what i need. Also thanks to Mr. Pandayan who booked toy train tickets for me and my wife. Overall lovely stay.

Excellent property . Clean rooms . Good buffet spread for breakfast and dinner . Mr Karim khan exec chef made sure our taste buds were satisfied . Overall -outstanding property