Fortune District Centre, Ghaziabad - Member ITC's hotel group - Hotel in Ghaziabad - Ghaziabad, India

Had a bad experience with the hotel staff, rude, careless & argumentative. Booked two double bed room and when reached at the property started saying only single bed room available. Even after giving preferences, staff started argument that we can only give single bed room at 11pm in the night. Staff instead of accepting the allotment fault was rudely talking and shouting. Blueing an avid traveller and with experiences in multiple hotel chains it's the harshest customer experience I had till now. Hope management takes a toll of it and train the staff accordingly. Best

Terrible experience of theft during a stay at ITC Fortune Ghaziabad for a family wedding. Staff stole a pair of portable BOSE speakers from my purse left in the room for the day (with do not disturb on), and also broke into the locker in my room to steal an tablet device. Find my Device on google for the tablet clearly shows that the device was shifted from Ghaziabad to Rishikesh on the day that we left it behind in the room. The lockers in half our rooms were already not working, and those that were were opened and stolen from. PLEASE DO NOT TRUST THIS HOTEL. These thefts occurred on two different days during my four day stay, so it is a REGULAR occurrence there. Management not willing to investigate the matter or take any responsibility.

The staff is very helpful AHAD from housekeeping was very kind to help me out to make stay at hotel comfortable.i would definitely recommend it to others as well I would love to visit again service excellent cleaning AHAD

I recently visited the hotel's restaurant primarily for coffee, but to my disappointment, it wasn't available at that time. We decided to try the fresh pineapple juice, but it was disappointingly diluted, with more water than pineapple flavor. The omelette we ordered was just okay. Overall, the experience left much to be desired, especially in terms of beverage quality.

Nice stay at this property. Luxury suites are very spacious. Bed room is quite impressive with big living room and balcony. Especially to mention Mr Faiz who is very courteous and made our stay very comfortable. All staff is admirable and dedicated to their work..

Fortunate enough to stay at hotel recently and it was an incredible experience. The hospitality was top notch and the views were breathtaking. The rooms were well-maintained and had all the amenities one could ask for. I would highly recommend this resort to anyone looking for a luxurious stay

This is very luxury property in all services value for money services available rooms neat and clean well maintained food is tasty and delicious location is amazing Ms Rishita is very soft spoken and calm at front desk Mr. Nikhil is very helping and cooperative staff at reception I am very glad to stay here thank you. ,....

We're very happy with our stay in this perfect hotel at ghaziabad & specially i mentioned for ms.rishita from receptionist. she were very helpful with our queries and polite also .. So we must say . We would like to come again