Fortis Flt Lt Rajan Dhall Hospital, Vasant Kunj, New Delhi - Private hospital in New Delhi - New Delhi, India

One of the best hospital...proper parking space inside and outside paid parking...Proper cleanliness in all areas.... Cafeteria is small but very good...must try kulhad chai...

1st time visited this hospital not for treatment just for event organized by fortis. Run,ride,walk for heart event. Enjoyed a lote in this event. Arrangement are good. Full marks to organisers.

I had the privilege of being treated at Fortis Hospital Vasant Kunj after a road traffic accident left me with a fractured arm. From the moment I arrived, I was met with exceptional care and professionalism. The doctors and paramedical staff were not only highly skilled but also incredibly understanding and compassionate, especially the emergency team. During a difficult and trying time for me, the hospital staff made everything seem easy. Their efficiency and dedication to patient care were truly commendable. I couldn't have asked for better medical attention. Fortis Hospital Vasant Kunj deserves a resounding 5 stars for their outstanding service and support during my recovery.

Dear Fortis Flt Lt Rajan Dhall Hospital Vasant Kunj, New Delhi Team I am writing to bring to your attention the poor queue management at your hospital. I had a recent experience where I had to wait for an unreasonably long time, as if I was waiting in a government hospital. Despite there being six billing counters, only four were open, leading to a huge queue and causing unnecessary inconvenience to patients. Furthermore, I was extremely disappointed to witness the behavior of some of your staff members. They were asking patients to go to diagnostic areas to check if they could get their tests done without billing, just to avoid conversation and show no respect and concern for patients. This is unacceptable behavior, and patients deserve to be treated with respect and empathy. Additionally, I observed that elderly patients were being disregarded and asked to hurry up and walk fast, which is not only disrespectful but also unfair to them. They should be given the necessary time and attention they require. I hope you will take my feedback seriously and take necessary steps to improve the situation. Patients come to your hospital with the hope of receiving quality healthcare, and they deserve a positive experience. I look forward to hearing back from you regarding the steps you plan to take to address these issues.

I am having smooth pregnancy journey rill now and hope to continue the same. Doctors and nurses are taking my care very well. They understand my concern and advise me accordingly. I am happy Hospital is also very neat and clean, also I can smell good fragrances around.

Dr. Hemant treated me. He is one of the most sweetest doctor I have ever come across. He is extremely patient and makes you feel at home. Him And his team is always available in case of any emergency. His team is of dedicated professionals.. be it taking appointments from his manager Zulfi who is just a msg / call away with prompt replies and even Sister Lam and other OPD sister who are the sweetest and gentle in treating you with a smile on their face.

"I was truly impressed with the level of care. The staff's dedication to patient well-being was evident throughout, from the friendly and helpful nurses to the knowledgeable doctors who took the time to explain everything clearly. The facility was spotlessly clean and well-maintained, which added to my overall comfort. I also appreciated the efficient scheduling and minimal wait times for tests and procedures. Thank you for making a challenging time much more bearable with your exceptional service."

Absolutely disappointed with my stay in Fortis. I was recommended to admit for some treatment even though these treatment are achievable from OPD basis, we were recommended to get admitted as the doctor said I would have multiple treatments during my stay. During my stay I had to wait for more than 2 hours to go to the toilet when I had the infusion due to staff shortage. Wouldn't matter how many times I pressed the call buzzer or called the staff. When I stayed my treatment included my regular medication, iron infusion and iv antibiotics. Some blood tests and ECG. These treatments are easily achievable from OPD basis and there was nothing that I received extraordinarily from being admitted. During the time of admission, the admin did not disclose hidden charges and by the time of discharge they made a huge bill of services never used and serviced never disclosed prior to admission. When we found the errors, they made us wait for more than 3 hours and made us run up and down saying they haven't received some documents. How is it our responsibility to get those clearances and not the relevant departments? Absolutely disgraceful that as a patient and their family who are already going so much with grief they have to face such inconvenience from a health care. Definitely not leaving with a good experience.