Food Heaven New Restaurant - Restaurant in Chunakhali, Berhampore - Murshidabad, India

Hello, I visited this restaurant more than enough times to rate it according to my experience here. I use a method of rating viz 'Service, Ambiance, Food Experience and value for Money or SAFE-M in short'. This method is not a standard or equivalent to any standard. This rating is completely dependent on my experience here. **Rating is done out of 10 stars** Service: (4/10) -Quick Service. But sometimes it is too quick that the dish is partially cooked. -Attendants here don't understand the difference between "just doing the job" vs. "providing services". They just do whatever they were told to do in a robotic manner, doesn't serve the customer according to the customer's needs. Ambiance: (2/10) -No AC -Open sitting area with plastic furniture. -No washroom. -No privacy. -No dedicated kitchen area, cook the food as a streed vendor does. -Not even a basin to wash hands. Food: (2/10) -Good and exciting menu. -Food items are not cooked properly. -Taste is not consistent. Experience: (5/10) -The owners are mannered but on the contrary staff are not so much. value for Money: (8/10) -Most of the items are cheaper than the standard average price of the Berhampore area. SAFE-M RATING: 21/50 (42%) Q:Will I recommend it..?? A: No. Q: Will I visit it again...?? A: Only if I don't have any other option. Q: What will I order..?? A: Roll *Conclusion* Food is not at all up to the mark and way behind the typical nearby market standard and price point. I gave them a visit a few days back and ordered cutlet and lemon chicken. The cutlet was raw in the middle and crispy hard on the outside; and the lemon chicken was nearly burnt outside (literally it was brown) and completely raw inside (as raw as we could clearly make out the red veins in the muscles). Not only this time, earlier I ordered momos, and they were completely cold... On asking the staff about the situation he replied "daadaa aapni ekttu aagei cle esechen momo gulor aar ekttu smy' laagto shidy hte" then why did you serve them...??

I like Food Haven biryani but i don't like chicken biryani's chicken. Biriyani is good but chicken is not well cooked .

Best quality food,,,and our communication are too good,,,always welcome

The food was very good & delicious, food and budget friendly. Staffs are also good.

Very Bad Service The shop owner's communication is not good. misbehave with people.

Very bad , owner behaviour bad ,

Good supply you can get here and foods are tasty. But temporarily it is closed

restaurant... Dont buy biriyani... . Others ok..