Flagship Sathguru Residency Near New Ashok Nagar Metro Station - Hotel in Delhi - East, India

Booked for one day luckily as it was just worst experience and while booking only one deluxe room option was there and no other type of room was shown and the room was said to have ac, tv,and more. But when i got there the receptionist told me i had booked non ac room because i had payed less and if i pay more ill get an ac room. This thing of have different rates online and actually at the hotels is just worst things one can experience. Donno who is at fault but currently it is what it is. Rest u can see the rooms and all as i didn't talk about it as pictures says it all.

Oyo is providing faulty informations regarding hotels in Delhi specially when you try to get lowest tariff deals. Hotels are providing non-ac room instead of AC room as being advertised. You have to pay extra. This particular hotel has bad service & worst room. The only thing is reception a bit polite but they surely know about the rooms & condition & the difference of Oyo & service in real. Don't opt for this hotel in particular & avoid Oyo in Delhi if you don't want to end up paying extra.

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L). They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn't wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. I had a wonderful experience at the (HN). Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

The management and staff was really good and friendly environment for everyone. You can live like home. Just food quantity and price should be more dynamic. My guest stayed in 307, the toilet need to improve with exhaust, fountain and hand wash availability. Towel also not provided. Improve some amenities.

Bohat hi ghatiya room aur hotel hai inke. Checkin denied by hotel manager in night. Started asking for more money or cancel the booking. Rooms were not clean. Beds has bugs and termite.

There is only one person who is managing guest's food orders and guest check in check out entry. So he is somehow overburdened with his work. That's why the rudeness is clearly visible in his behaviour. Reception is good Location is within the market, so there is no issue of food and other necessary things. Ambience lighting is good. Now we come to the room It is much much below the expectations The blanket and pillow are so dirty not only dirt even with the blood stains. Mattress spring is broken. There is so much dirt in corners . Almirah is also not clean. Good part is TV connected with wifi Geyser

Hotel staff was rude... Hotel room was not clean, bathroom was also not clean... Bedsheet was also not clean...at the time of checkout hotel staff took my phone gave the 5 star to his hotel and service... Telephone was not there.. led was not working... online booking was not considered...they told us for offline booking.and we reached there before 30 minutes they ask for the extra payment... At the time of check-in he was on call he was doing delay... I was not happy with them

Low quality and third grade owner and despite taking telephonic confirmation of booking, they try to deny the booking. Owner was asking extra money for my pre booked room. Shamefully dirty bed linen and pillow cover. It is low quality and an OYO property, so what more you can expect.