Flagship Hotel Ruby Grand Opp Apollo Hospital Kondapur - Hotel in Hyderabad - Hyderabad, India

Communication gap between OYO and the hotel, Room are so ugly, Hotel people found an error to loot the amount from customers by asking the hard copy of proof.. Most of the time we have a soft copy. Receptionist is so harsh, not customer friendly.. I strongly recommend people to away from this hotels.

Most Wrost hotel. Illegal work happens here. They doesn't allow who really wants to stay, only allows people who wants to stay only for 1-2 hours, you know what i wanted to mean. I booked from Mmt, but after reaching the hotel they denied to checkin, i called customer care, they wanted to talk with the hotel reception, but they even not agreed to talk as well. In my opinion, for hassle free experience, never book this , never ever. Bad , wrost, terrific experience.

The rooms were dirty. They don't care about the customers. Asked to pay full payment but the rooms were not as per the money I spent. No TV no table to have lunch or dinner. The food quality of the restaurant was the worst. ac was not working. They said the tv recharge is expired. Took the entire day to recharge the DishTV and end of the day said dish has the problem.

First of all the main important thing is there have a hidden camera in the rooms and washroom. Try to use app for detecting cameras in the rooms. What happened is we are while watching a video. Why can we try the app in this room and tried. The results are... they have hidden cameras in room number 201. May been in other rooms also present. We told the safe to the staff. staff are very rude to customers. Since we are a group boys checked in.. so no problem.. what if any couples or family check in. So dont book any rooms in this hotel. Be careful at this hotel.

All OYO hotels are doing the same mall practice of pulling the guests to the hotels by offering offer prices and once they reach there, the hotel manager says, booking was not received by them or either they say that original aadhaar card is required. Even if everything is right from our end, still they dont agree to the price and offer pathetic rooms for the more price than agreed. In my case, they charged me an extra 300rs for AC, although my booking was for AC room only. DO NOT BOOK ONLINE with OYO or any other site with offer prices, and DO NOT PAY in advance. If you pay in advance you are gone, they wont accept the price or ask you to pay additional cost for AC or offer you a third class room with dirty AC and stupid fan.

The worst individuals are seated in front of the main desk. It was a really awful experience. A waste of money when there are better rooms available closer to that hotel.

Good place to stay, rooms are small and medium. Required more cleaning and maintenance

Worst ever experience with OYO as well as this hotel. I stayed there for 7 days. First of all, OYO and this hotel has scammers linked and are working together with scammers. They leaked all my personal details to scammer and scammer called me 1 hour before my check in time with all my details, Booking id, advance payment amount, balance payment amount and everything...they had all my details..(leaked by hotel and oyo or may be they themselves are the scammers). The scammer called me saying he is from the hotel and asked me to pay rest of the amount to to confirm my room else booking will be cancelled. And he took the amount and stopped responding. Neither oyo nor hotel is taking responsibility of how my details were leaked. Moreover, hotel rooms are dirty as hell. Hotel service is worst and the workers are illiterate and filthy. They turn off the AC of your room from outside, they turn off your geyser from outside. No water will be given to you. The entire 7 days, they had no bedsheets to give. They never cleaned my room for entire 7 days, no dustbins outside your room. I saw 10+ people complaining at reception for various things. Just do not go to this hotel ever. Never, please never go this hotel or book through oyo.