Fitnessoul - Sports club in Kakkanad - Ernakulam, India

I have been a regular guest at Fitness Soul for the past six months, visiting for swimming sessions. However, today's experience left me extremely disappointed. Despite my consistent patronage, I was denied access to the swimming pool due to priority given to members. As a paying guest, I expected fair treatment and equal opportunities to utilize the facilities provided by Fitness Soul. Unfortunately, it seems that the preference is heavily skewed towards members, leaving guests feeling undervalued and excluded. While I understand the importance of catering to members, it is crucial for fitness establishments to maintain a balanced approach that ensures a positive experience for all customers. By prioritizing members to the extent of denying guests their rightful access, Fitness Soul risks losing potential long-term customers and tarnishing its reputation. I genuinely enjoyed my previous visits to Fitness Soul, appreciating the professionalism of the staff and the quality of the facilities. However, this recent incident has made me question whether I want to continue my association with a business that fails to treat all its customers with fairness and equality. I urge Fitness Soul to reevaluate its guest policies and consider implementing measures that promote inclusivity, ensuring that all customers, whether members or guests, receive the same level of respect and opportunities to enjoy the facilities. This will not only enhance the overall customer experience but also demonstrate a commitment to fostering a welcoming and inclusive environment. I hope that my feedback is taken constructively, and the necessary steps are taken to rectify this issue.

I received swimming training from Visakh at Fitness Soul, and I must say that they maintain the pool in excellent condition. The staff members are incredibly courteous and helpful. I highly recommend this place, as well as the trainers, for anyone looking to enhance their swimming skills or enjoy a refreshing swim.

Great place to start a fitness life ,Gym, Martial arts, badminton,Great pool.

Good gym.. 4 badminton courts......coach also available ..and indoor swimming is there, new sport, kick boxing also there...opens quote early at 5.30..

I've been here for the swimming classes for my daughter. There were 3,4 instructors in the pool at the same time and they were really good at what they do. The fee was 4500 for 21 days of class which you need to cover in 45 days or so. We opted for the evening slot from 7-8 which was convenient for us. There is a good amount of parking space available in front of the place, both for cars and two wheelers.

I came here for the swimming coaching. Vishak is an excellent coach. I went from being scared underwater to swimming a lap around the pool within twenty sessions. We are still working on nuances in improving my breathing and CO2 tolerance but the progress made under Vishak's coaching is nothing short of a miracle for me personally. I haven't explored the other facilities here but will do so soon. There is ample parking space and the facility is open on most days from early in the morning to late at night, making it convenient for people in all kinds of professions. I want to specially thank the owner for opting to use this piece of land for building a facility like this rather than another commercial space or source of rental income.

Attended swimming classes..with my wife. Follow the instructions and you can swim.. We progressed from drowning to swimming a lap of the pool in about 16 classes. The instructor is friendly and skilled. Pool is clean and well maintained.

Very good place near Infopark. It has badminton courts, swimming pool,multigym. Enough parking space. The orange background and graphics behind the badminton court causes distraction and fast shuttles are missed in action.