Firstcry.com Store Mumbai Mira Road - Baby store in Mira Bhayandar - Thane, India

It is opposite to McDonald's on Mira Bhayander road. We purchased baby carrier(black one) on thursday evening and it got torn on friday itself. My sister came at her maiden's home and told me so I called the number of store provided on google map. The respective person(farhan) immediately picked up and i told him whatever happened. He told me the process to follow and he exchanged the product(red one) in 2days. But we had purchased branded quality baby carrier that was suggested by store member itself but in return they gave us different product which was less in amount and they do not return the money so they gave us some baby products instead of money. We also purchased teether and a bottle. They are good.

This does not exist anymore. Shop has been changed to Star Babies and the location given is also incorrect. Actual shop (which is now star babies) is near Mac Donalds on Mira Bhayander road, and as per maps the shop is behind Sai Palace hotel. Full waste of time.

The owner Avinash wanted me to pay for a little bracelet which my 2 year old kid broke. The quality was so pathetic and he wanted me to pay for it. It was only Rs.100 or so and I was shopping for over Rs. 4000. When I asked him to not keep such delicate stuff at kids reach he gave me a lecture on how how I should learn to control my kids. Apart from the fact he has very less business sense or any sort of inkling of customer service he is also rude and was behaving like my 2 year old should have understood better than touching a street quality bracelet. I feel sorry for wasting the staffs time and spending close to 30 mins shopping only to leave the store because of the franchise owners attitude. You can see the bad reviews left here. Products are cheap and substandard, definitely not worth the money or the owners filthy attitude

Decent place to shop for kids. The sales executive are nice and patient. The stock seemed to be little old as I compared it with the one that is available on first cry website. I ended up ordering from the website as it was cheaper when I ordered online then buying it physically from this outlet.

Please don't buy from here, as the quality is really bad. I bought 3 dresses, out of which 1 size tag was wrong and the other one button was not proper. When u try to return him, they have a long mailing process. I am not sure if I would be able to return the product. Please don't buy from this store ever. Go to local shop, they have better discount and return is instant.

Shop is well located on mira Bhayander highway and have 4 wheel parking. Regarding cloths they have variety but the price is higher than app show you. Further I needed a type of dress was not available.

Bad Experience! On last week i buy toy musical dancing dog the day after i switch on musical toy, left leg is broken, very cheap quality. I go to shop for replacement, they denied for replacement also refund. Big brand name but not customer service satisfaction. pathetic it's.

Collection is good but little high on price. You can vet almost all of the online staff. Better is you select what you want to buy online and then go there to check the actual product look and feel