Fathima Residency - Hotel in Pathanapuram - Kollam, India

The staff at the reception were extremely rude. I made a reservation by paying an advance and they gave me a receipt saying the check-in was at 12pm. But when we reached, they argued saying the check-in is at 5pm!!! WHO, IN THEIR RIGHT MIND, CHECKS INTO A HOTEL AT 5PM? This policy doesn't make sense and it wasn't informed to me at the time of booking. They argued with us and finally when we got a man to speak to them, they seemed okay and let us in. This was disrespectful, weird, and sexist. We requested for extra towels and they wouldn't give them to us until we returned the ones in the room. Another reason to not go here. Why would you wanna pay to be hosted with suspicion? It was a relief that the rooms were nice. Don't expect hot water, they'll annoy you enough to not need it. They have a spacious parking area but a very narrow entrance, so you could easily miss the place and drive past it. They also don't have a kitchen in this hotel, so other than water, you won't get anything else here. A below-average experience. Thankfully, we only had to be here one night.

This is my 2nd time here.. Location is nice.. It is very close to the junction. Hygiene bathroom and room is spacious too...The receptionist was really kind enough to help me get the details regarding my travel schedules n was helpful. Found it safe for families n women travellers.

This is probably the best choice to stay at Pathanapuram if you consider affordability. I have stayed here for around 15days. Rooms are clean, good service by the staff and there's parking space behind the lodge.

1. Rooms are most safe and secure 2. The rooms and Bathrooms are very clean 3. Having nice parking area 4. Having 24*7 Hot Water 5. Staffs are good

Our clients staying the hotel , we are getting good feedback from our clients They are providing good facilities with nominal charges Thanks to Fathima Tourist Home Managment

Clean room... Good car parking space... very silent atmosphere a peace of mind...

Fathima Residency is a great hotel with excellent service. The rooms have been renovated and are well-maintained, with a good smell. The hotel has ample parking space, making it easy for guests to park their vehicles. The bus stand and auto stand are nearby, making it convenient for guests to travel to different parts of the city. The receptionist was very helpful and assisted us when our daughter fell ill. Check-in and check-out was smooth and efficient. Overall, Fathima Residency is a great place to stay for anyone visiting the area. Good for families.

Everything was fine. Really comfortable stay. Customer service was really excellent.