Fabindia R City Mall, Ghatkopar West - Clothing store in Mumbai - Mumbai Suburban, India

FabIndia at R City Mall - a place where customer service takes a back seat. During my visit, Seema's (a staff of FabIndia) attitude made the whole experience rather unpleasant. Mocking customers for taking their time and making exchanges is not the kind of service one expects from a brand like FabIndia.

Worst collection and most arrogant staff.. when you go there, no one is interested to show clothes and always have a frown on their faces.. very unpleasant experience.. have been there umpteen times and always have same issue.. so then thought of not going there any more..

Please do not buy any thing from this store. Especially furniture. We wasted 1 lac by buying a bed from here. The hydraulics got spoilt within 3 months and we have been following up with the store but there is no response whatsoever. WHATEVER HAPPENS PLEASE DO NOT BUY FROM HERE.

Very good collection is there currently due to Diwali. Their goods are classy, size is a little bigger, so need to be tried before buying. Price is high and maintaing the looks after wash is a problem. But the place is worth a visit.

Great collection. Some pieces are unreasonably high priced though few are actually worth. Makes me think who'll buy a regular cotton beige kurta for 4200 bucks. Loved their beige pants albeit and bought the same.

I had asked them to get a clothing piece for me and call me when it arrives, they did. But I wasn't able to go and pick it up due to personal reasons and I live some 6km away. So j thought I could arrange for a WeFast courier to go pickup for me and get it delivered. So I called the store to confirm this and also an online payment option. They couldn't confirm this simple issue and said they'll callback. Haven't heard from yet and when I call the store, my call doesn't even go through. It just gives a blank tone. What does this mean? Seriously! From the stars I gave, I gave one extra just for the woman employee from the store who was polite enough to call when the product arrived.

Of all the fab India outlets I have visited, the one in Ambiance mall in New Delhi and this one in Rcity mall remain the best of the lot. The outlet is on 2nd floor, opposite W store. The store is supremely spacious and the variety is there for all to see. They have section catering to kids as well as adults. There are plenty of options apart from clothes for gifting as well as toiletries. Lovely experience.

Very helpful staff with wide variety of options and sizes to choose from. They have clothes for all sizes. They even have sizes which you can't find in any ordinary cloth store.