FabHotel Ruklo - Hotel in Lalbagh, Patna - Hotel in Patna - Patna, India

Our experience at the hotel was really awful. We booked the hotel from Fab Hotels and were charged more than twice the orginal. Fab hotels would not cancel our reservation and their customer service was of no help. They're just misleading the users by not providing the direct contact of the hotel. Hotel Ruk Lo was clean but the staff was extremely rude and uncooperative . There were only two options for the so called complimentary buffet breakfast .ie, toast jam/butter and aloo puri that too cold and bland. The ac was not working properly and we were shifted to another room. The bathroom was really small. The restaurant was okay but overall our stay was not satisfactory and extremely disappointing. Would not recommend it to anyone.

One of the better hotels in the area. Not located in the best of places when considering airport and markets. Room service is good and prompt. Intermittent power failures experienced throughout the day. Food options can be improved and quality.

NEVER EVER book any hotel through Fab Hotels. They charge more than double the actual price of the hotel itself. Always try to book the hotel by directly calling them and verifying the actual price of one night. We were charged more than double for a room which evidently didn't deserve to be charged even one-fourth of that. When you contact their customer care, they keep replying you with the term 'Policy', that this is not our policy and all. Fooling innocent customers and cheating them is what they know. Also, when you ask for the contact of hotel property, Fab Hotels had the wrong contact number for the hotel which is baffling because they are representing them at various platforms. This explains the lackadaisical work ethic of Fab Hotels. Secondly, the hotel was not up to the mark anyways. Their breakfast options are- Toast-jam/butter and Poori sabji only which was awful to taste. They claim they have a huge list of breakfast items to be served but they were insistent upon to order these only as other items are chargeable and not free. No one has mentioned about this on any app or platform. They seriously are not aware of hospitality. Infact, no one in Patna is aware of - How to serve their customers and return them with a happy face. Their AC was not working the whole first day we stayed there. We kept complaining and thereafter we were shifted to another room. Their washrooms are awfully small like you cannot even bathe properly standing. Overall, my experience with Patna was miserable and full of inconvenience which I hadn't expected. For Cleanliness- 4/5 Food- 1/5. Their restaurant at ground floor is pretty ok but the chief waiter has no manners at all. Services- 2/5. Very slow and confusing. Worth the money spent - Absolutely Not.

Near by PMCH (local - Machua toli)..The room is clean, there's hot shower, and all basic amenities provided. The room size is nice and spacious, although there are no windows...so it can feel pretty isolated if you're planning to stay longer. There is a restaurant downstairs, the food is clean and tasty.

We were there for two nights. The room is clean, there's hot shower, and all basic amenities provided. The room size is nice and spacious, although there are no windows...so it can feel pretty isolated if you're planning to stay longer. There is a restaurant downstairs, the food is clean and tasty. Lovely staff on site. They can't speak English though so it took a bit of time and google translation to communicate with one another The location is in the middle of a busy and lively road.

Manager Behaviour Is Soo Rude . IF you visit This Hotel Their manager tone was So Rude . And You feel like You are Not Safe At the hotel.

This is an okayish hotel in Patna. However, I had a bit rough experience here because they did not inform while booking that their kitchen is not working, so we had to manage food from elsewhere. Also, when asked to provide plates, bowls and spoons atleast, they charged me for 7 sets of plates,bowls and spoons separately which I found pathetic as this behaviour was very inhospitable. Service was very very slow and confusing. Rooms were good and other amenities were also fine.

You can't wait to give feedback after staying here. Fantastic service