ESIC , Model hospital - Hospital in Rourkela - Sundargarh, India

I recently had an unfortunate encounter with ESIC hospital one of the most significant drawbacks was the unprofessionalism displayed by the doctors. The physician I encountered during my consultation seemed disinterested and disengaged. Their lack of empathy was disheartening, as they failed to provide me with the attention and care I expected. The doctor's dismissive attitude left me feeling unheard and overlooked. Moreover, the paperwork process was astonishingly slow. Simple administrative tasks, such as registration and obtaining medical history, took an exorbitant amount of time. The staff responsible for handling these procedures appeared overwhelmed and inefficient. It was clear that the hospital lacked an effective system to streamline paperwork, leading to unnecessary delays and frustration for patients. Another significant concern was the attitude and competence of the hospital staff. From receptionists to nurses, I encountered unhelpful and unfriendly individuals who seemed uninterested in providing quality patient care. Their lack of professionalism only compounded the negative experience and created an environment that was far from comforting during an already stressful time. Additionally, I was deeply disappointed by the overall cleanliness of the hospital. Sanitation is a fundamental aspect of any medical facility, and unfortunately, [Hospital Name] failed to meet basic hygiene standards. The waiting areas were unkempt, and the bathrooms were unclean. This disregard for cleanliness not only reflects poorly on the hospital's reputation but also poses potential health risks to patients. In conclusion, my visit to ESIC hospital was a distressing and dissatisfying experience. The unprofessional doctors, slow paperwork process, unhelpful staff, and unclean environment were all contributing factors that made my time there extremely unpleasant. I sincerely hope that the hospital administration takes immediate action to address these issues, as they undermine the credibility and trustworthiness of the institution. Potential patients deserve better care, professionalism, and a clean environment when seeking medical attention.

It is a good and average hospital. It has many disadvantages like you can check up only if you have ESI card and there is very large amount of line

Good experience.. Good doctors but lot of wait and far from certain areas

For the ESI beneficiary only. OPD is open from 9-4 pm with lunch break from 1-2pm. Registration open till 12pm. 24 hrs operational casualty. Laboratory open only during OPD hours, sample collection done till 11.30am. Xray and ECG facilities available. USG has to be done from outside, bill can be reimbursed, no referral made for investigations. 50 bedded indoor is present. OT facilities available, both laparoscopic and open. Emergency patients referral to IGH present. Ambulance available.

Doctors are checking only visually, they doesn't check with stethoscope nor check bp with bp machine because for this they have to touch the patients. All doctors and nurses staff are avoiding patients.

Some security Staff are not friendly. Some doctors like Room.20 is not available on-time.. So make sure b4 coming.. ESIC patient transportation facility of free service is not available...

Located away from the city,very few people know the hospital location.

I had been there for my mother's Second vaccination dose, the watchman and other personel were very cooperative out there. Though the campus is clean, The room where the vaccination processes were going was in bad condition and very untidy. Hope it's note the same for the patient.