Eden Sweets and Restaurant - Bakery and Cake Shop in Pathanamthitta - Pathanamthitta, India

Mixed Experience at the Bakery I recently visited this bakery out of sheer hunger, as it was my only option at the time. The snacks and shakes were satisfactory, but unfortunately, the service left much to be desired. One of the waitstaff, a woman, came across as rather rude. When I asked about the available options, she curtly replied, "What do you want?" This lack of courtesy was off-putting. When I ordered a shake, she promptly began preparing it without offering any suggestions or allowing me to explore different flavors. I quickly changed my order, as I was aware that there were various options for shake flavors. However, she seemed hesitant to accommodate my request and brusquely insisted on the initial choice. The entire interaction left me feeling a bit awkward, especially in front of other customers. It appeared as though the waiter woman was under the impression that I was being overly demanding, which was not my intention at all. I would like to emphasize that the quality of the food itself was acceptable. In summary, while the bakery offers decent snacks and shakes, the service experience could definitely be improved. A little more patience and willingness to assist customers in their choices would go a long way in enhancing the overall dining experience.

Wow! Super cute place with amazing bakery items like puffs, cutlet etc. They are making some bakery items their own. Give it a try you won't be disappointed. The staff was also super nice and welcoming. There is less space to sit and eat. Clean with good atmosphere. No specific parking area.

This bakery is near to my house I always purchase this bakery when am coming to vacation I buy every bakery items in this shops.. nice and very tasty also.

Good service and good food. Everything its good

Decent car parking and i personality like their egg puffs and beef cutlets. Sitting space is available having privacy. Service quality : More Than average Product quality : good. Price : most affordable Billing : not much crowd Expect more pastries and cakes. I feel overall good experience.

Worst experience.. I bought a white forest cake for my son's Birthday function..They asked me for advance payment bt I paid full amount. Due to rain I could not able to pick that cake from shop. I called them and requested for home delivery. They denied and said staffs not available. Is it a right way to treat a customer? This will be my last purchase from this shop. It was their responsibility to deliver their product.

Unfriedly staffs and Management. Rate is high.

Fresh and tasty snack items....