Dwivedi Hotels Sri Omkar Palace - Hotel in Varanasi - Varanasi, India

What makes this hotel a wonderful experience is the outstanding service. I stayed here for 3 nights with family and the staff and manager consistently went above and beyond to make our stay comfortable. Whether it was planning trips around Varanasi, helping and accompanying us with activities around the ghats area or recommending food and shopping outlets, they took care of it all. They were also flexible to accommodate a last minute stay extension due to our flight timing. The food is excellent (we only had the vegetarian fare), rooms are good and the proximity to the ghats/river is a great advantage. The only flip side is that the access to the hotel goes through narrow lanes (about a 10 min walk from the main road) which can be uncomfortable for some people especially when it is wet and rainy but the staff does their best to help move around through them. Overall, the service and the opportunity to see the river bank up close are the biggest differentiators.

The hotel has a very good location and a wonderful view. The staff is friendly and always ready to help. The room smelled bad and there was no way to ventilate because the terrace was closed with glass, I guess because of the monkeys. Linen and towels are also very worn and need to be replaced with new ones. Internet is weak and does not always turn on. We had agreed with the man at the reception for breakfast at 7:25am but it wasn't ready until 7:45am when we had to leave for the airport and we had a quick bite to eat only bananas

Pleasant experience at this Hotel, you will have very good food with prompt service. The best aspect is the Ganges view from the hotel balcony, a common AC balcony connected to 4 rooms, from where you can have a great view!! The interior decoration is awesome! Rooms are well equipped with modern amenities. It is kid friendly. The reception service is also good, Niraj ji is helpful enough. You just need someone to direct you to this hotel from the main road, through many gullies of Varanasi. The staff also has connections with weavers in case you wish to buy Banarasi silk sarees and others at reasonable prices. You won't regret.

We arrived during the month of august where the roads were closed and we could only access the hotel by foot- the closest road being about 500m away. It was not clean or hygienic. Staff were trying to cheat us into taking their tour packages and did not offer a good experience overall. Do not recommend staying here despite the good reviews and location.

Walking distance to some Gatt of Varanasi, very friendly and helpful staff. We had no problems whatsoever and they took care of directing us to the guide for the city and the boat for the Ganga ride. Perfect!

The location of the stay is cool just near the Ganga river. The food is good not too tasty but definitely worth. The rooms were clean and neat. Overall neat place to stay visiting temples.

Good location to stay. The way to Ghat is quite difficult for old age. Best ganga river view from rooms. The hotel staff and owner are supportive. Thanks

Located closer to ghat. Can see river Ganga from river view room (if booked). Hotel Manager and entire staff is very good, helpful and supportive. Excellent services. Enjoyed the stay with family