DrSunil's Eye Care - Doctor in Ernakulam - Ernakulam, India

My wife and mother in law went for eye consulting. Consultant was fine but their customer service is really pathetic. On booking we have paid 5k as advance and they both prescribed for sepcs. Today morning they called up and informed my wife spec is ready and mon will take one more day and is possible to pay up. My wife asked if they have card payment which they said as they relocated they haven't got it yet and they suggested Gpay or bank transfer . I have tried paying by Gpay but the payment was not going after 2k . So we called them and said this is the problem will try to pay fully but unfortunately it was not going through and by evening my wife got call from them asking why are you not paid the amount they can't close the bill unless we pay half amount or full amount. So I tried again and lucky full payment was gone through. Later again we called and informed will come to collect the spec by next day evening then they said mom specs will take additional 1 more day. They behaved to us like we already took the product and not making the payment. They were not polite to customers who has due amount . The way of their approach changed after we made full amount. To those who visit here have to make sure all their policies are learned by you. Other wise they will call at night even asking money for service which we actually not got. They can take advance amount but they can't post advance amount of pending amount and make collection of balance amount by tomorrow rather than calling customer at night and asking to make the payment. I will not suggest this hospital to anyone or we won't go there anymore after this.

Doctor takes real good care of the procedures during his consultations with patients. I had a tiny surgery done over my eye lid and he made sure that it was done with precision and also that the post surgery aesthetic looked good too.

Many doctors now see their patients as cash cows. Maybe its because they have seen a lot of patients in their life, their attitude towards a patient is condescending. The lady doctor in this eye care is one among those. I wouldn't recommend Dr sunils eye care, even if its for getting a third opinion.

experience was very bad.even there is no writing priscription and they are not provided medicine bill and there is no proper guidance to the patient,consultation was ended up hurry,not satisfied

My Cataract surgery for L eye done by you on 22.7.22 was excellent. I never felt any surgery pain, moreover I used this eye for all purpose from day of surgery till this time as my R eye is of poor vision. No red colour/foggy till this time. Only twice a day eye drops do away with conventional system of every 2 hr gap is also excellent. It is really a wonder. Thank you Dr.for your magical touch and new updations & inventions. Vijayakumar.

My father recently had a gratifying experience with Dr. Sunil for his Cataract treatment which was done at different time intervals. We were deeply impressed by his penchant for adopting latest technologies for the surgical procedure, the humility and patience displayed throughout the treatment process and above all his personal follow-up to enquire on the well-being of my father post surgery. From our experience, this is a place to visit for any eye-related ailments.

My father had cataract procedure done for both his eyes last month. Dr. Sunil patiently addressed all his concerns and the procedure was performed to our utmost satisfaction. Dr. Sunil has indepth and upto date knowledge which gave us full confidence to proceed with the procedure. We highly recommend Dr. Sunil's Eye Hospital for all your eye-related issues. Thanks!

I had something rubbing in my eyes and it turned red. I consulted Dr Sunil and he told us its a virus infection which created some small pimples in my eye lid causing the irritation. And he prescribed some eye drops. After 1 week , there is no progress with my irritation and i went to Govt hospital ( free of cost ), doctor took a look through magnification, she spotted something like a glass poking on my eye ball , she took an ear-pick , carefully took it out , problem solved !!!!. So from my experience, this doctor is giving wrong advices and i felt like he is rushing on with the consultation.