Domino's Pizza - Pizza restaurant in Phagwara - Kapurthala, India

The service was very poor! The workers were on their phones watching YouTube videos. Therefore, communication became a barrier. I felt scammed with my purchases, such as giving us smaller size drinks when I paid for larger drinks. All the prices on the meau were incorrect, which also made it confusing. When confronting the issue, they were very rude. The food was great, but poor service in store.

Ordered Pizza today, It was not upto to the mark. Spoke to Harminder/ Harwinder, he was very rude. Does not know how to talk to customers. Argued with me first on phone and then came to delivery address with a new pizza as if he is doing a favour on me. I paid Rs. 800 for a sour pizza. Returned the new pizza along with the old one. Worst client service. I will never go back to this branch.

Pathetic services do not even entertain not billing when people ask for order..the manager said we need 40 to 50 min to make some other order...idiot

Customer service is really bad and staff behavior does not comply with the customer service aspects. My recent experience was not good, as the staff discriminate against the customer on the basis of gender. There were two employees working on the night shift, including the store manager, and their behavior was inappropriate. Please take the appropriate action and provide fresh training for the employees to understand the basic customer respect and dignity. Moreover, please disclose the payment instructions clearly at the counter ( G-Pay and Card payment) as the store manager was not granting access to us but to the other customers. Please also check with the staff from when the Dominos started receiving payment after the service is provided. Please look into this so the other customers don't have to go through such a situation.

Nice place for spending some time with friends or alone too .Great food .Just like somewhere else in Domino's. Impressed once again . In the photo : Indi Chicken Tikka ( Medium ) with Red pepper replaced with Chicken sausage and added pepper barbeque chicken . 2nd is Roasted chicken wings in classic hot sauce (Super tender and juicy )

Hi I visited late night, staff behaved very rude, unethical and bad with us, when I was providing gpay they are only accepting cash payment, they said our card machine is not working, that's fine but Even they were accepting gpay payment, But they denied mine why this kind of discrimination? no one accepts my order for more than 45 minutes, the guy sitting next to the system desk is very unprofessional, is this you providing 5 star services? We returned to home without eating.

ordered pizza along with cold drink for dine in & drinks didn't had any carbonation, So complained about it to the manager, to which he confidently said that our machines are perfectly fine and the carbonation is as per the companies standards. Zero starts for service because a customer doesn't need to know if your machines are working fine or not. If there is a complaint then it need to be addressed rather being just ignored by giving a silly explanation

Worst ever customer service seen here. 3 orders . Each order took 4+ hours and when I complained giving lame excuses like they have to attend wedding etc. No one in store picking call after order late. Pls not order from here if you don't want to starve to death